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- Tasks: Help customers find their dream sofa and create a welcoming shopping experience.
- Company: Sofology, a fun and inclusive company that values its people.
- Benefits: Great salary, team bonuses, discounts, and health support.
- Why this job: Join a vibrant team and make a real difference in customers' homes.
- Qualifications: Passion for customer service and interest in design; no extensive experience needed.
- Other info: Opportunities for growth, volunteer days, and a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
Your new role at Sofology is way more than just a sofa. The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision, and that’s why as a Sofologist in store you will partner with our customers to help them find their dream sofa. So whether it’s about style, comfort, or everything in between, with your brilliant sofa knowledge you’ll help our customers find the right sofa for them, because we know that nothing feels like being at home on a sofa you love.
A day in the life of a retail sales consultant involves:
- Partnering with our customers to help them find their dream sofa
- Showcasing our fantastic products in true Sofology style
- Always offering that Very Important Customer experience - no ifs, no buts
- Understanding the world of design and style to help our customers make the right sofa choice
- Completing finance applications to check we’re offering the customer the right payment products
- Using your passion for interior design to ensure store standards are striking
- Utilising your continued knowledge of products to support your other team members and sharing best practice
- Honing in on your listening skills for relevant conversations with customers
- Helping customers visualise what their new sofa will look like in their home through creative interactions
- Recognising customer needs and recommending the right additional products
- Sharing in-depth knowledge on how customers can continue to love their sofa for longer by giving detailed after care advice
In an ideal world, you don’t need extensive sales experience to join us. All we ask for is a true passion for delivering that red carpet experience to our customers; a real team player with a genuine interest in style and design. We know that none of our customers are the same, and that goes for our Sofologists too - there truly is a seat for everyone at Sofology!
Pay and Perks include:
- Great basic salary with generous, uncapped team bonus
- 30% discount across the Group, plus 15% for friends and family
- Access to discounts at hundreds of high street retailers
- Mental, physical and financial support (EAP)
- Enhanced maternity & adoption pay
- Spend up to £1,000 at Currys / PC World and spread the cost through Sofology
- Additional days off for special occasions
- A contributory health scheme, flu vaccines, access to a Doctor and private health check
- Income protection, bereavement and life assurance
- Holiday buy back scheme (5 days)
- Sharesave, volunteer days and a cycle to work scheme
A little about Sofology: We’re a fun place to be and we know our people are priceless. We’re proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious. We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.
We encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.
Sales Assistant in Cambridge employer: Sofology
Contact Detail:
Sofology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Cambridge
✨Tip Number 1
Get to know Sofology inside out! Familiarise yourself with our products and the unique customer experience we offer. This way, when you walk into that interview, you can show off your sofa knowledge and passion for helping customers find their dream sofa.
✨Tip Number 2
Practice your listening skills! During interviews, it’s all about connecting with the interviewer. Make sure you listen carefully to their questions and respond thoughtfully, showing that you understand the importance of a personalised customer experience.
✨Tip Number 3
Show your personality! At Sofology, we value authenticity and diversity. Don’t be afraid to let your true self shine through in your interactions. Share your own experiences and how they relate to delivering that red carpet experience for our customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest opportunities and updates directly from us. So, don’t wait – save your seat and apply now!
We think you need these skills to ace Sales Assistant in Cambridge
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for delivering that red carpet experience shine through! We want to see how much you care about helping customers find their dream sofa.
Be Yourself: Don’t be afraid to show your personality in your application. At Sofology, we believe there’s a seat for everyone, so let us know what makes you unique and how you can contribute to our vibrant team!
Highlight Relevant Skills: Make sure to mention any skills or experiences that relate to style, design, or customer service. We love seeing how you can use your knowledge to enhance the customer experience and help them visualise their new sofa.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to read it!
How to prepare for a job interview at Sofology
✨Know Your Sofas
Before the interview, brush up on your knowledge of different sofa styles, materials, and trends. Being able to discuss what makes a great sofa will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for a customer. Highlighting your ability to create a 'Very Important Customer' experience will resonate well with Sofology's values.
✨Embrace Your Creativity
Think about how you can help customers visualise their new sofas in their homes. Bring ideas to the table on how you would engage customers creatively, as this aligns perfectly with the role's focus on style and design.
✨Be a Team Player
Sofology values teamwork, so be ready to discuss how you collaborate with others. Share examples of how you've supported colleagues or contributed to a team goal, reinforcing that you're a great fit for their culture.
