At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences in-store.
- Company: Sofology, a vibrant company focused on creating a welcoming home environment.
- Benefits: Great salary, uncapped bonuses, discounts, and health support.
- Other info: Diverse workplace with excellent growth opportunities and a culture of inclusion.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Strong leadership skills and a passion for team development.
The predicted salary is between 30000 - 40000 € per year.
Great basic salary with generous, uncapped team bonus. Plenty of opportunities to learn & grow. 30% discount across the Group, plus 15% for your friends and family. Access to discounts at 100’s of high street retailers. Mental, physical and financial support (EAP). Enhanced maternity & adoption pay. Spend up to £1,500 at Currys / PC World and spread the cost through Sofology. Additional days off, whether it’s your wedding, birthday or even the arrival of your new furry friend. A contributory health scheme, flu vaccines, access to a Doctor and private health check. Income protection, bereavement and life assurance - you can count on us to be there when it matters. Sharesave, volunteer days and a cycle to work scheme!
Your new role: Sofology is way more than just a sofa… The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that's why as a Deputy Store Manager you will help coach and motivate our Sofologists in store to help them deliver an unrivalled customer experience. So whether it’s about style, comfort, or everything in between, with your exceptional coaching skills and inspiring your team through your passion, there’ll be no ifs or buts when it comes to your Sofologists rolling out the red carpet, every single time.
A day in the life of a Deputy Store Manager, you’ll spend your time doing so much more than sitting! Here are just a few of the things you’ll be getting up to:
- Being accountable for motivating and inspiring your team through daily morning meetings, regular communication and feedback.
- Ensuring our value, roll out the red carpet, is maintained at all times by keeping the store merchandised according to guidelines.
- Working alongside the Store Manager to create an environment where our Sofologists want to be and our customers want to shop.
- Supporting ongoing personal development through setting clear and achievable goals.
- Assessing individual performance through observation thus enabling the identification of training and development needs.
- Utilising your continued knowledge of products to support your other team members, always sharing best practice and training the team.
- Leading the team in the Store Manager’s absence.
In an ideal world... You don’t need to have furniture experience because let's be honest, leadership isn't about knowing what type of cushion interiors make a sofa comfy! We are looking for someone who completely thrives when leading a team, resulting in high performance, holds those exciting morning meetings that kickstart the day the right way, and who will really care about nurturing our Sofologists to help them be better, and do better. We know that none of our customers are the same and that goes for our Sofologists too - there truly is a seat for everyone at Sofology!
DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.
Deputy Store Manager employer: Sofology Limited
Sofology is an exceptional employer located in Stoke-On-Trent, offering a competitive salary and generous, uncapped bonuses that reward team performance. With a strong focus on employee growth, we provide extensive learning opportunities, a supportive work culture, and unique benefits such as a 30% discount across the Group, additional days off for special occasions, and a contributory health scheme. Join us to be part of a diverse and inclusive environment where your leadership can truly make a difference in delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their Sofology family.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or handled a tough situation. Being able to share these stories will demonstrate your ability to inspire and coach others, which is key for the Deputy Store Manager role.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm by asking about team dynamics, training opportunities, and how they maintain that 'roll out the red carpet' value. It’ll make you stand out as someone who’s ready to dive in.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail, which is super important in today’s job market.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about leading a team and creating an amazing customer experience. Share any relevant experiences that highlight your passion for coaching and motivating others.
Tailor Your CV:Make sure your CV is tailored to the Deputy Store Manager role. Highlight your leadership skills and any experience you have in motivating teams. We love seeing how you've made a difference in previous roles, so don’t hold back!
Be Authentic:We value authenticity, so be yourself in your application. Share your unique perspective and what makes you a great fit for our Sofology family. Remember, we’re looking for someone who can inspire and connect with our Sofologists!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Sofology!
How to prepare for a job interview at Sofology Limited
✨Know Your Sofology
Before the interview, take some time to familiarise yourself with Sofology's products and values. Understanding what makes their sofas special will help you connect with the role and show your passion for the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated others or improved performance. This will demonstrate that you have the coaching skills they’re looking for.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask them about their experiences at Sofology and how they maintain a positive store environment. This shows your interest in the company culture.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving and leadership abilities. Practice responding to situations like handling a team conflict or motivating staff during a busy period. This will help you feel more confident and prepared.
