At a Glance
- Tasks: Help customers find their perfect sofa through phone, webchat, and email.
- Company: Join Sofology, a fun and supportive team dedicated to customer comfort.
- Benefits: Enjoy a great salary, team bonuses, discounts, and flexible working hours.
- Why this job: This role offers flexibility, teamwork, and the chance to make customers feel at home.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: Hybrid working setup with evening and weekend shifts available.
At Sofology, were all about helping customers feel at home on a sofa they love. And as a Part-Time OnlineSales Consultant, youll play a key role in making that happen, all while enjoying a role that fits perfectly into your life. This is no ordinary sales job -its an opportunity to join a supportive, fun team where youll connect with customers across phone, webchat, and email, delivering an experience thats as stylish and comfortable as our sofas. With a hybrid working setup and evening and weekend shifts, this is a role thats as flexible as it is rewarding. Sofology benefits Great basic salary with generous, uncapped team bonus. Were different here at Sofology, we dont pay on individual commission we offer a very generous team bonus Plenty of opportunities to learn & grow. 30% discount across the Group, plus 15% for your friends and family Access to discounts at 100s of high street retailers (JD, ASOS & JustEat being a few of our Sofologists favourites!) Mental, physical and financial support (EAP) Enhanced maternity & adoption pay Spend up to £1,000 at Currys / PC World and spread the cost through Sofology. Additional days off, whether its your wedding, birthday or even the arrival of your new furry friend A contributory health scheme, flu vaccines, access to a Doctor and private health check Income protection, bereavement and life assurance – you can count …
Online Sales Advisor - Part-time 20 hours employer: Sofology Careers
Contact Detail:
Sofology Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Sales Advisor - Part-time 20 hours
✨Tip Number 1
Familiarize yourself with Sofology's product range and values. Understanding the sofas and the brand's commitment to customer satisfaction will help you connect better with potential customers during your interactions.
✨Tip Number 2
Practice your communication skills, especially for phone and webchat interactions. Being able to convey information clearly and engagingly is crucial in delivering a stylish and comfortable customer experience.
✨Tip Number 3
Show your enthusiasm for teamwork. Since Sofology emphasizes a generous team bonus rather than individual commission, highlighting your ability to work collaboratively will make you stand out as a candidate.
✨Tip Number 4
Be prepared to discuss your availability for evening and weekend shifts. Flexibility is key in this role, so demonstrating your willingness to adapt your schedule can give you an edge in the hiring process.
We think you need these skills to ace Online Sales Advisor - Part-time 20 hours
Some tips for your application 🫡
Understand the Role: Take some time to fully understand what being an Online Sales Advisor at Sofology entails. Familiarize yourself with their customer service approach and the importance of creating a comfortable experience for customers.
Tailor Your CV: Make sure your CV highlights relevant experience in sales or customer service. Emphasize any roles where you connected with customers through various channels like phone, webchat, or email.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping customers and your understanding of Sofology's values. Mention why you are excited about the opportunity to work in a flexible environment and how you can contribute to the team.
Showcase Your Team Spirit: Since Sofology emphasizes teamwork and a supportive environment, be sure to include examples in your application that demonstrate your ability to work well in a team and contribute to a positive workplace culture.
How to prepare for a job interview at Sofology Careers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers find the perfect sofa. Share examples of how you've gone above and beyond in previous roles to create a positive experience for customers.
✨Highlight Your Flexibility
Since this role involves evening and weekend shifts, emphasize your availability and willingness to work flexible hours. This shows that you are adaptable and ready to meet the needs of the team.
✨Demonstrate Team Spirit
Sofology values teamwork over individual commission. Be prepared to discuss how you have successfully collaborated with others in past roles and how you can contribute to a supportive team environment.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview to showcase your sales skills. Practice common customer interactions, focusing on how to connect with customers through phone, webchat, and email.