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- Tasks: Lead the front office team to create unforgettable guest experiences in a luxury setting.
- Company: Prestigious flagship hotel in the heart of London.
- Benefits: Competitive salary, employee perks, and growth opportunities.
- Why this job: Join a dynamic team and elevate guest experiences in a luxury environment.
- Qualifications: Leadership experience in luxury hotels and exceptional guest service skills.
- Other info: Exciting career progression in a vibrant hospitality industry.
The predicted salary is between 36000 - 60000 £ per year.
A luxury flagship hotel in London is seeking a Front Office Duty Manager to support operations and enhance guest experiences. The ideal candidate should have prior leadership experience in a luxury hotel, excel in guest service, and possess strong problem-solving skills. The role involves maintaining high standards, managing shifts, and ensuring the safety of guests. The hotel offers competitive salary, employee benefits, and opportunities for growth.
Luxury Front Office Duty Manager — Lead Guest Experience employer: Sofitel
Contact Detail:
Sofitel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Front Office Duty Manager — Lead Guest Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury hotel industry. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online groups to meet people who can help you land that Front Office Duty Manager role.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your past experiences in managing teams and enhancing guest experiences. We want to see how you’ve tackled challenges and made a difference in previous roles.
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you’ve had to solve problems on the spot or maintain high standards under pressure. We suggest practising your responses so you can impress the hiring managers with your quick thinking and guest service excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team. So, hit that apply button and let’s get you one step closer to that luxury hotel experience!
We think you need these skills to ace Luxury Front Office Duty Manager — Lead Guest Experience
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous leadership roles in luxury hotels. We want to see how you've enhanced guest experiences and tackled challenges head-on!
Be Personable: Since this role is all about guest service, let your personality shine through! Use a friendly tone in your application to show us you’re the perfect fit for our luxury environment.
Detail Your Problem-Solving Skills: We love candidates who can think on their feet! Share specific examples of how you've resolved issues in the past, especially in high-pressure situations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at Sofitel
✨Know the Luxury Game
Familiarise yourself with the luxury hotel industry and the specific hotel’s brand values. Understand what sets them apart and be ready to discuss how you can enhance their guest experience.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team in a high-pressure environment. Highlight your problem-solving skills and how they contributed to maintaining high standards in guest service.
✨Master the Art of Guest Service
Think of scenarios where you went above and beyond for a guest. Be ready to share these stories, as they demonstrate your commitment to exceptional service and your ability to handle challenging situations.
✨Dress to Impress
As a candidate for a luxury hotel position, your appearance matters. Dress smartly and professionally to reflect the high standards of the hotel. First impressions count, so make sure you look the part!
