At a Glance
- Tasks: Deliver exceptional dining experiences and maintain a vibrant restaurant atmosphere.
- Company: Join the luxurious Sofitel London St James, where hospitality meets elegance.
- Benefits: Competitive salary, free stays, discounts, and wellness initiatives.
- Other info: Flexible hours with opportunities for growth in Europe's largest hospitality group.
- Why this job: Be part of a dynamic team and create unforgettable moments for guests.
- Qualifications: Great communication skills and a positive attitude; previous experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales.
We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.
We are seeking a friendly and efficient Casual Commis Waitress/Waiter to join our dynamic team in London, United Kingdom. As a key member of our food service staff, you will play a crucial role in ensuring our guests have an exceptional dining experience.
- Provide excellent customer service with a friendly, professional, and helpful attitude at all times.
- Efficiently deliver food from the kitchen to the restaurant station and ensure timely preparation of beverages and condiments.
- Maintain a high standard of cleanliness and proper setup throughout the restaurant, including back of house areas and storage.
- Attend pre-service briefings and maintain thorough knowledge of the food and beverage menu.
- Collect and clean equipment, reset tables, and handle restaurant and hotel properties responsibly.
- Report guest comments or requirements to senior staff and assist in resolving issues promptly.
- Adhere to personal grooming standards and maintain excellent hygiene practices.
- Be flexible to carry out other reasonable duties as assigned, including potential redeployment to other departments as needed.
- Ensure proper handover at the end of each shift.
Qualifications:
- Excellent communication and interpersonal skills.
- Ability to thrive in a fast-paced, high-energy environment.
- Basic math skills for handling financial transactions.
- Physical stamina to stand for extended periods and carry trays.
- Strong attention to detail and ability to multitask.
- Team-oriented mindset with a positive attitude.
- Previous experience in food service or hospitality is preferred.
- Knowledge of food safety and hygiene practices is a plus.
- Must be able to work flexible hours, including evenings, weekends, and holidays.
- Eligible to work in London, United Kingdom.
Discover a world of unparalleled perks tailored just for you:
- Competitive Salary, service charge and a loyalty bonus of £1,300 per year.
- Employee Benefit Card – Discounted rates at Accor properties worldwide.
- Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
- Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
- Complimentary Meals While on Duty.
- Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
- Be Part of the Largest Hospitality Group in Europe.
- Exceptional Training and Development Opportunities through Apprenticeship Program.
- Global Growth Opportunities.
- Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
- Social Events and Activities.
Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.
Commis Waiter/Waitress - Fix Term - Evening Shifts in London employer: Sofitel
At Sofitel London St James, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued and empowered. With exceptional training and development opportunities, competitive salaries, and unique perks such as free stays and discounted rates at Accor properties worldwide, we ensure that our employees thrive both personally and professionally. Join us in redefining luxury hospitality and be part of a team that celebrates excellence and meaningful experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Commis Waiter/Waitress - Fix Term - Evening Shifts in London
✨Tip Number 1
Get to know the company culture before your interview. Sofitel London St James values a blend of luxury and playfulness, so show us how you can bring that vibe to the table. Research our values and think about how your personality fits in!
✨Tip Number 2
Practice your customer service skills! As a Commis Waiter/Waitress, you'll need to be friendly and efficient. Role-play with a friend or family member to get comfortable with handling guest interactions and resolving issues on the spot.
✨Tip Number 3
Be ready to showcase your multitasking abilities. In a fast-paced environment like ours, you’ll need to juggle food delivery, table resets, and guest requests all at once. Think of examples from your past experiences where you’ve successfully managed multiple tasks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at Sofitel London St James.
We think you need these skills to ace Commis Waiter/Waitress - Fix Term - Evening Shifts in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you can contribute to our team.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience in food service or hospitality. We love seeing how your skills match what we’re looking for, so don’t hold back on showcasing your strengths!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your information logically and avoid unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our amazing perks!
How to prepare for a job interview at Sofitel
✨Know the Menu Inside Out
Before your interview, make sure to familiarise yourself with the food and beverage menu at Sofitel London St James. Being able to discuss specific dishes and drinks shows your enthusiasm for the role and your commitment to providing excellent customer service.
✨Show Off Your People Skills
As a Commis Waiter/Waitress, you'll be interacting with guests constantly. During the interview, highlight your previous experiences in hospitality or customer service. Share examples of how you've handled difficult situations or gone above and beyond to ensure a great experience for customers.
✨Demonstrate Your Team Spirit
This role requires a team-oriented mindset, so be prepared to discuss how you work well with others. Share stories that showcase your ability to collaborate effectively, whether it’s during busy shifts or when helping colleagues out.
✨Dress to Impress and Stay Professional
First impressions matter! Dress smartly for your interview, reflecting the elegant atmosphere of Sofitel. Also, remember to maintain a friendly and professional attitude throughout the conversation, as this is key in the hospitality industry.
