At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and provide personalised local recommendations.
- Company: Join the luxury team at Sofitel London St James.
- Benefits: Competitive salary, annual bonus, staff stays, and global experiences.
- Other info: Work in a dynamic environment with opportunities for growth.
- Why this job: Be the face of luxury hospitality and create unforgettable guest experiences.
- Qualifications: Excellent communication skills and a friendly, flexible approach.
The predicted salary is between 30000 - 40000 £ per year.
Sofitel London St James is seeking a Guest Services Agent to warmly welcome guests, manage check-ins/outs, and provide personalised local recommendations.
You will collaborate across departments to ensure flawless service and uphold data privacy.
The role requires excellent communication, a friendly approach, and flexibility to work weekends and holidays in a luxury hotel environment.
We offer a competitive package with annual bonus, staff stays and global experiences within the Sofitel/Accor
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We think you need these skills to ace Guest Experience Concierge - Luxury Front Desk
Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability
Teamwork
Customer Service
