Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver high-quality food and beverage service directly to guest rooms with elegance.
- Company: Join Sofitel London St James, where luxury meets playful indulgence.
- Benefits: Competitive salary, loyalty bonus, free stays, and discounted rates at Accor properties.
- Other info: Enjoy exceptional training, global growth opportunities, and a supportive team culture.
- Why this job: Be part of a team that transforms guest experiences into enchanting tales.
- Qualifications: Experience in hospitality preferred; strong communication and attention to detail required.
The predicted salary is between 12 - 15 £ per hour.
At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales.
As a Casual In‑Room Dining Waiter/Waitress, you will play a key role in delivering an exceptional luxury guest experience by providing high‑quality food and beverage service directly to guest rooms. Representing the brand’s commitment to elegance and excellence, you will ensure all service standards are consistently met with professionalism, efficiency, and attention to detail.
Key Responsibilities- Deliver in‑room dining orders promptly and professionally, ensuring presentation meets luxury standards
- Set up trays and trolleys according to hotel guidelines
- Provide courteous and personalized service to guests, anticipating their needs
- Accurately take and process guest orders via phone or in person when required
- Maintain cleanliness and organization of service areas and equipment
- Handle guest inquiries, requests, and complaints with discretion and efficiency
- Ensure all billing is accurate and processed correctly
- Adhere to food safety, hygiene, and health & safety regulations
- Support the wider Food & Beverage team during busy periods as needed
- Previous experience in a similar role within hospitality or luxury service preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours, including evenings, weekends and holidays
- Well‑presented with a professional and positive attitude
- Strong attention to detail and ability to work under pressure
- Basic knowledge of food and beverage service standards
- Right to work in the UK
- Competitive Salary, service charge and a loyalty bonus of £1,300 per year
- Employee Benefit Card – Discounted rates at Accor properties worldwide
- Free stays in the UK or Ireland (4 nights per year)
- Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast
- Complimentary meals while on duty
- Special rates in F&B, rooms & spa
- Be part of the largest hospitality group in Europe
- Exceptional training and development opportunities through an apprenticeship program
- Global growth opportunities
- Employee assistance program with 24/7 GP access
- Social events and activities
Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.
Casual In-Room Dining Waiter/Waitress employer: Sofitel
Contact Detail:
Sofitel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual In-Room Dining Waiter/Waitress
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings or can put in a good word for you. Remember, personal connections can make all the difference!
✨Tip Number 2
Show up in person! If you're keen on a role like the Casual In-Room Dining Waiter/Waitress, pop by the hotel and ask to speak with a manager. A friendly face can leave a lasting impression and show your enthusiasm.
✨Tip Number 3
Prepare for interviews by practising common questions related to hospitality. Think about how you would handle guest complaints or ensure high service standards. We want you to shine and show that you’re ready to deliver excellence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Sofitel London St James. Let’s make magic happen together!
We think you need these skills to ace Casual In-Room Dining Waiter/Waitress
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your dedication to providing exceptional service and how you can contribute to creating enchanting tales for our guests.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Casual In-Room Dining Waiter/Waitress. Mention relevant skills and experiences that align with our commitment to elegance and excellence in service.
Be Professional Yet Personable: While we want to see your professional side, don’t forget to inject a bit of your personality into your application. We value individuality, so let us know what makes you unique and how you can bring that to our team!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at Sofitel
✨Know the Brand
Before your interview, take some time to research Sofitel London St James. Understand their commitment to luxury and how they redefine guest experiences. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Service Skills
As a Casual In-Room Dining Waiter/Waitress, your service skills are crucial. Be prepared to discuss your previous experience in hospitality, focusing on how you've delivered exceptional service. Use specific examples to illustrate your attention to detail and ability to anticipate guests' needs.
✨Dress to Impress
First impressions matter, especially in the luxury hospitality sector. Make sure you dress professionally and present yourself well for the interview. This not only reflects your understanding of the role but also shows your respect for the company’s standards.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations, such as guest complaints or busy periods. Think of past experiences where you successfully managed similar challenges and be ready to share those stories. This will demonstrate your problem-solving skills and ability to work under pressure.