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- Tasks: Mix and serve drinks while ensuring excellent customer service in a vibrant restaurant environment.
- Company: Join Sofitel London St James, where luxury meets playful indulgence in hospitality.
- Benefits: Enjoy competitive pay, free stays, discounts, and exceptional training opportunities.
- Why this job: Be part of a diverse team that values your contributions and fosters professional growth.
- Qualifications: 2 years bartending experience, cocktail knowledge, and strong communication skills required.
- Other info: Flexible shifts available; perfect for students looking to gain experience in hospitality.
The predicted salary is between 24000 - 36000 £ per year.
At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause; it’s an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role.
As a Bartender you need to have a complete knowledge of food and beverage served in the restaurant. Be conversant in the use of micros system, operational procedures and standards of service, help to organize training sessions for staff and improve the product knowledge throughout the Food and Beverage organization. Prepare drinks requirements to perfection at all time. Communicate any and all customer complaints as soon as possible to your Manager or Supervisor. Relate with guests is the essence in this restaurant environment linked to a maximum flexibility in all aspects.
Responsibilities:- With the restaurant team, ensure the smooth and efficient running of your area and promote a service of excellence to our guests.
- Recognize the needs and comfort of the customer throughout all service periods and focus on customer relation and satisfaction – be attentive and professional at all times.
- Ensure that you attend all briefings carried out before each service period.
- Ensure that you understand and have a thorough knowledge of all menus (including other venues) and are fully conversant of the details of all food and beverage products served in the area.
- Maintain the highest standard of cleanliness, presentation of furnishings, and the proper set-up of the bar; report any necessary repairs to your Manager.
- Be flexible and carry out any other reasonable duties and responsibilities within the job capacity as assigned, including redeployment to alternative departments as required, to meet the demands of business and customer service needs.
- Ensure that all guest checks are correctly posted at the end of each service period on Micros, alongside cashiering and duties to this task. You are fully responsible for your stock, with stock controls, inventory and price updates in conjunction with your Manager.
- Ensure you are performing all duties correctly, efficiently and to the best of your ability in accordance with the Standard Operating Manuals.
- Present yourself at the beginning of each shift punctually, properly dressed in the correct uniform and maintain the highest standard of personal hygiene.
- Attend training and departmental meetings as required and to pass on any relevant information to your colleagues and ensure that they are fully aware of the relevant points discussed.
- Ensure you have a thorough understanding of and adhere to laws and regulations regarding licensing, food safety, health & safety & fire regulations.
- Minimum of 2 years' experience as a bartender in a high-volume restaurant or bar.
- Excellent knowledge of cocktails, spirits, wines, and beers.
- Proficiency in using point-of-sale (POS) systems, preferably Micros.
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Excellent customer service skills and a friendly, outgoing personality.
- Knowledge of food and beverage pairings.
- Familiarity with health and safety regulations, as well as licensing laws.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Strong attention to detail and ability to maintain a clean and organised bar area.
- Fluency in English.
Discover a world of unparalleled perks tailored just for you: Competitive compensation package, including service charge and annual bonus of £1,300. Free Stays in the UK or Ireland (4 nights/year). Employee Benefit Card – Discounted rates at Accor properties worldwide. Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast. Complimentary Meals While on Duty. Special Rates in F&B, Rooms & Spa. Be Part of the Largest Hospitality Group in Europe. Exceptional Training and Development Opportunities through Apprenticeship Program. Global Growth Opportunities. Employee Assistance Program with 24/7 GP Access. Social Events and Activities. Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best.
Bartender - Wild Honey Restaurant employer: Sofitel
Contact Detail:
Sofitel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bartender - Wild Honey Restaurant
✨Tip Number 1
Familiarise yourself with the specific cocktails and beverages served at Wild Honey Restaurant. Knowing the menu inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your knowledge of the Micros POS system, as proficiency in this area is crucial for the role. Consider watching tutorial videos or practicing with a demo version to boost your confidence.
✨Tip Number 3
Network with current or former employees of Sofitel or similar establishments. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Demonstrate your customer service skills in any interactions you have with the recruitment team. Whether it's through emails or phone calls, showing your friendly and outgoing personality can set you apart from other candidates.
We think you need these skills to ace Bartender - Wild Honey Restaurant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and qualifications required for the Bartender position at Wild Honey Restaurant. Familiarise yourself with the specific skills mentioned in the job description, such as knowledge of cocktails and customer service.
Tailor Your CV: Customise your CV to highlight relevant experience, particularly your bartending background and any high-volume restaurant experience. Emphasise your knowledge of food and beverage pairings, as well as your proficiency with POS systems like Micros.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the unique blend of luxury and playful indulgence that Sofitel represents. Mention specific experiences that demonstrate your ability to provide excellent customer service and work in a fast-paced environment.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Sofitel
✨Know Your Cocktails
Make sure you have a solid understanding of cocktails, spirits, wines, and beers. Be prepared to discuss your favourite drinks and how to make them, as well as any unique creations you've come up with.
✨Demonstrate Customer Service Skills
Showcase your excellent customer service skills during the interview. Share examples of how you've handled difficult situations or gone above and beyond for guests in previous roles.
✨Familiarise Yourself with the Venue
Research Wild Honey Restaurant and Sofitel London St James. Understand their values, menu offerings, and what sets them apart in the hospitality industry. This will help you tailor your responses and show genuine interest.
✨Prepare for Practical Questions
Expect practical questions related to bar operations, such as handling stock, using POS systems like Micros, and maintaining cleanliness. Be ready to explain how you would ensure a smooth service during busy periods.
