Security Officer

Security Officer

West Drayton Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure safety and security for guests and staff, monitor surveillance, and conduct patrols.
  • Company: Join the award-winning Sofitel Heathrow, a stylish hotel with top-notch amenities.
  • Benefits: Enjoy 20 days holiday, free meals, discounts, and employee recognition perks.
  • Why this job: Be part of a dynamic team in a luxurious environment with growth opportunities.
  • Qualifications: SIA Licence required; experience in a similar role is a plus.
  • Other info: Exciting career progression available within the Arora group.

The predicted salary is between 24000 - 36000 £ per year.

Holiday: 20 days holiday, enhanced after 5 years of service.

Benefits:

  • Free meals on duty.
  • Uniform offered and dry cleaned.
  • Discounted employee friends & family rates at Arora Hotels.
  • Food and beverage discounts.
  • Christmas gifts and employee parties.
  • Introduce a friend scheme.
  • Cycle to work scheme.
  • UK attraction discounts @ Merlin Entertainments.
  • Taste card.
  • Life assurance scheme.
  • Wage stream.
  • Employee assistance programme.
  • Arora star employee recognition.
  • Long service recognition award.

About us:

Sofitel Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.

What you will do:

  • Security Officers in our team always ensure a safe and secure environment for both guests and employees of our hotel and grounds.
  • Assisting our Security Manager put security measures in place for the visits of guests and VIPs to the hotel and surrounding area.
  • Monitoring surveillance cameras and assisting with investigations when necessary.
  • Carrying out security patrols ensuring no unauthorised access in matters involving security, fire and health & safety.
  • Conducting random checks of key registers and locker checks to ensure the hotel's policies are adhered to and reporting on discrepancies.
  • Ensuring no undesirables loiter in or around the hotel premises.
  • Being alert for any unusual packages, guests or vehicles and advising the security manager.

More about you:

  • Confidence & professionalism when interacting with high profile guests.
  • Excellent communication skills.
  • Remain calm whilst under pressure.
  • Ability to be correct, secure and courteous in handling any disciplinary or criminal cases.
  • You value being part of a team and supporting your colleagues.
  • A smart and professional appearance.
  • Most of all, you will have an approachable, positive, and proactive manner.
  • 5-star hotel experience in a similar role would be a real advantage.
  • SIA Licence a must.

Grow with us:

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

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Contact Detail:

Sofitel London Heathrow Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Security Officer

✨Tip Number 1

Familiarise yourself with the specific security protocols and procedures commonly used in hotels, especially those related to high-profile guests. This knowledge will help you demonstrate your understanding of the role during any interviews.

✨Tip Number 2

Network with current or former employees of Sofitel Heathrow or similar establishments. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.

✨Tip Number 3

Prepare to showcase your communication skills by practising scenarios where you might need to interact with guests or handle difficult situations. Being able to articulate your approach to maintaining professionalism under pressure will set you apart.

✨Tip Number 4

Highlight any previous experience in a similar role, particularly in a 5-star hotel environment. Be ready to discuss specific instances where you successfully managed security challenges, as this will demonstrate your capability and readiness for the position.

We think you need these skills to ace Security Officer

Excellent Communication Skills
Confidence and Professionalism
Ability to Remain Calm Under Pressure
Attention to Detail
Teamwork and Collaboration
Proactive Problem-Solving
Surveillance Monitoring
Knowledge of Security Protocols
Disciplinary and Criminal Case Handling
Customer Service Orientation
Smart and Professional Appearance
SIA Licence
Health and Safety Awareness
Report Writing Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in security roles, especially in hospitality settings. Emphasise skills like communication, teamwork, and professionalism, which are crucial for a Security Officer at Sofitel Heathrow.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for maintaining safety and security in a hotel environment. Mention any previous experience with high-profile guests and your ability to remain calm under pressure.

Highlight Relevant Qualifications: Ensure you mention your SIA Licence prominently in your application. If you have any additional certifications related to security or hospitality, include those as well to strengthen your application.

Showcase Your Soft Skills: In your application, highlight soft skills such as approachability, positivity, and proactivity. These traits are essential for interacting with guests and colleagues in a 5-star hotel environment.

How to prepare for a job interview at Sofitel London Heathrow

✨Showcase Your Communication Skills

As a Security Officer, excellent communication is key. Be prepared to demonstrate your ability to interact confidently and professionally with high-profile guests during the interview. Practice clear and concise responses to common questions.

✨Demonstrate Calmness Under Pressure

Security roles often involve high-pressure situations. Share examples from your past experiences where you remained calm and effective in challenging circumstances. This will show your potential employer that you can handle the demands of the job.

✨Highlight Teamwork Experience

Emphasise your ability to work as part of a team. Discuss instances where you supported colleagues or collaborated on security measures. This aligns with the hotel's values and shows that you are a team player.

✨Dress Professionally

First impressions matter, especially in a 5-star hotel environment. Ensure you dress smartly for the interview to reflect the professional appearance expected of a Security Officer. This will help convey your seriousness about the role.

Security Officer
Sofitel London Heathrow
S
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