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- Tasks: Create special moments for guests with high-quality spa treatments and exceptional service.
- Company: Join the award-winning Sofitel Heathrow, a stylish hotel with a vibrant atmosphere.
- Benefits: Enjoy competitive salary, 28 days holiday, free meals, and discounts at Arora Hotels.
- Why this job: Make a real impact on guests' wellbeing in a luxurious spa environment.
- Qualifications: Must have a level 3 Beauty qualification and massage certification.
- Other info: Exciting career progression opportunities within the growing Arora group.
The predicted salary is between 26270 - 26270 £ per year.
Salary – £26,270 plus Tronc and Commission
Holiday – 28 days holiday, enhanced after 5 years of service.
Free meals on duty. Uniform offered and dry cleaned. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties. Introduce a friend scheme. Cycle 2 work scheme. UK attraction discounts @ Merlin Entertainments. Taste card. Life assurance scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award.
About us...
Sofitel Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.
A bit about what you will do...
- Spa Therapists in our team embrace every opportunity to create special moments, providing a personal experience that enhances the overall wellbeing and relaxation of our guests.
- Offering high quality professional treatments in a serene and relaxing environment.
- Perform prep work and properly clean and restock the treatment room.
- Provide exceptional customer service, always considering the wellness needs and concerns of our guests.
- Promote spa products and services with complete knowledge and understanding.
- Cover reception shifts when required.
More about you...
- Providing high-quality service comes naturally to you.
- Excellent communication and interpersonal skills.
- A smart and professional appearance.
- You value being part of a team and supporting your colleagues.
- Ability to work without direct supervision.
- Most of all, you have an approachable, positive, and proactive manner.
- Experience in a similar role within a 5-star hotel is a significant advantage.
- A recognized beauty qualification, level 3 Beauty or equivalent.
- Massage qualification is a must.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Spa Therapist in London employer: Sofitel London Heathrow
Contact Detail:
Sofitel London Heathrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and wellness industry. Attend events or workshops where you can meet potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Show off your skills! If you have the chance, offer a free treatment or demo at local events or community centres. This not only showcases your talent but also gets your name out there. Plus, who doesn’t love a free pampering session?
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to spas and hotels you admire, like Sofitel Heathrow. Express your interest and ask if they have any upcoming opportunities. You never know what might come up!
✨Tip Number 4
Apply through our website! We’ve got loads of exciting roles waiting for you. Make sure your application stands out by tailoring it to the specific role and highlighting your relevant experience. Let’s get you that dream job!
We think you need these skills to ace Spa Therapist in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love being a Spa Therapist and how you can create those special moments for our guests.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience and qualifications, especially any beauty or massage qualifications. We want to see how you fit into our team!
Be Professional Yet Approachable: Your written application should reflect the smart and professional appearance we value. But don’t forget to keep it friendly and approachable – we’re looking for someone who can connect with our guests!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our amazing team at Sofitel Heathrow!
How to prepare for a job interview at Sofitel London Heathrow
✨Know Your Treatments
Make sure you’re well-versed in the spa treatments you’ll be offering. Familiarise yourself with the techniques, benefits, and products used in each treatment. This will not only show your expertise but also your passion for providing exceptional service.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Think about specific situations where you went above and beyond to ensure a guest's satisfaction. This is crucial in a spa environment where personal experiences matter.
✨Dress the Part
Since a smart and professional appearance is key, choose an outfit that reflects the luxurious environment of the hotel. Even if the interview is casual, looking polished will demonstrate your understanding of the spa's standards and your commitment to professionalism.
✨Be Approachable and Positive
During the interview, let your personality shine through. Show that you’re approachable and have a positive attitude. This is essential in a role where building rapport with guests is vital. A friendly demeanour can set you apart from other candidates.