At a Glance
- Tasks: Oversee hotel operations at night, ensuring exceptional service and safety for guests.
- Company: Award-winning Sofitel London-Heathrow, blending style and convenience.
- Benefits: Competitive salary, 28 days holiday, free meals, and discounts.
- Other info: Exciting career progression opportunities within the growing Arora group.
- Why this job: Join a dynamic team and make a real impact in a luxurious environment.
- Qualifications: Strong leadership skills, attention to detail, and experience in a 5-star hotel.
The predicted salary is between 32451 - 32451 £ per year.
Salary - £32,451 per annum plus tronc (4 on 4 off pattern)
About us...
Sofitel London-Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.
A bit about what you will do...
- Night Managers in our team play a crucial role in overseeing the hotel’s overnight operations, ensuring the highest standards are maintained across all departments.
- Deliver and maintain exceptional levels of customer service.
- Ensure the security of the hotel throughout the night.
- Conduct regular health and safety checks.
- Manage and respond to any incidents or accidents involving guests or team members.
- Provide operational support to all departments as needed.
More about you...
- Excellent communication and interpersonal skills.
- Exceptional attention to detail and a drive to maintain high standards.
- Strong leadership and motivational abilities.
- Resilience and a proactive approach to problem-solving.
- Adaptable and ready to handle any situation.
- A smart and professional appearance.
- Micros and Opera PMS experience is a must.
- Experience in a similar role within a 5-star hotel is a significant advantage.
What’s in it for you...
- Competitive salary
- Holiday – 28 days holiday, enhanced after 5 years of service.
- Free meals on duty.
- Uniform offered and dry cleaned.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Night Manager 4on/4off in London employer: Sofitel London Heathrow
Sofitel London Heathrow is an exceptional employer that values innovation and collaboration, offering a dynamic work environment where employees can thrive. With a strong focus on professional development, team members are encouraged to grow their skills and advance their careers while enjoying competitive benefits and a vibrant workplace culture. Located at one of the world's busiest airports, employees benefit from unique networking opportunities and the chance to be part of a prestigious brand in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager 4on/4off in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sofitel London Heathrow. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sofitel London Heathrow
Don't be shy about reaching out to Sofitel London Heathrow directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Manager 4on/4off in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sofitel London Heathrow and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sofitel London Heathrow
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
