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- Tasks: Oversee hotel operations at night, ensuring exceptional service and safety for guests.
- Company: Award-winning Sofitel London-Heathrow, blending style and convenience.
- Benefits: Competitive salary, 28 days holiday, free meals, and discounts.
- Why this job: Join a dynamic team and make a real impact in a luxurious environment.
- Qualifications: Strong leadership skills and experience in a 5-star hotel preferred.
- Other info: Exciting career progression opportunities within the growing Arora group.
The predicted salary is between 30000 - 42000 £ per year.
Sofitel London-Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.
Night Managers in our team play a crucial role in overseeing the hotel’s overnight operations, ensuring the highest standards are maintained across all departments. Their leadership and ability to perform under pressure are key in maintaining our exceptional service and safety for our guests.
- Deliver and maintain exceptional levels of customer service.
- Ensure the security of the hotel throughout the night.
- Conduct regular health and safety checks.
- Manage and respond to any incidents or accidents involving guests or team members.
- Provide operational support to all departments as needed.
More about you:
- Excellent communication and interpersonal skills.
- Exceptional attention to detail and a drive to maintain high standards.
- Strong leadership and motivational abilities.
- Resilience and a proactive approach to problem-solving.
- Adaptable and ready to handle any situation.
- A smart and professional appearance.
- Micros and Opera PMS experience is a must.
- Experience in a similar role within a 5-star hotel is a significant advantage.
What’s in it for you:
- Competitive salary.
- 28 days holiday, enhanced after 5 years of service.
- Free meals on duty.
- Uniform offered and dry cleaned.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Night Manager in London employer: Sofitel London Heathrow
Contact Detail:
Sofitel London Heathrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Sofitel or similar hotels. A friendly chat can lead to insider info about job openings and even a referral.
✨Tip Number 2
Show off your skills! If you have experience with Micros and Opera PMS, make sure to highlight that in conversations. Demonstrating your knowledge during interviews can set you apart from other candidates.
✨Tip Number 3
Be ready for anything! As a Night Manager, you'll need to handle various situations. Prepare examples of how you've dealt with challenges in the past to showcase your resilience and problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Sofitel London-Heathrow.
We think you need these skills to ace Night Manager in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Night Manager role. Highlight your relevant experience and skills that match the job description. We love seeing how you can bring your unique strengths to our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the strong communication skills we’re looking for.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our amazing team at Sofitel London-Heathrow.
How to prepare for a job interview at Sofitel London Heathrow
✨Know the Hotel Inside Out
Before your interview, make sure you research Sofitel London-Heathrow thoroughly. Familiarise yourself with their services, facilities, and values. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Night Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight your problem-solving skills and how you maintained high standards under pressure.
✨Emphasise Customer Service Excellence
Exceptional customer service is key in this role. Be ready to discuss how you've gone above and beyond for guests in previous positions. Share specific stories that illustrate your attention to detail and commitment to providing a top-notch experience.
✨Dress to Impress
First impressions matter, especially in a luxury hotel environment. Make sure you dress smartly and professionally for your interview. This not only reflects your understanding of the hotel's standards but also shows respect for the interview process.
