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- Tasks: Lead the waiting team, ensuring exceptional service and guest satisfaction.
- Company: Join Arora Hotels, a renowned name in hospitality with a commitment to excellence.
- Benefits: Enjoy free meals, uniform cleaning, discounts, and 28 days holiday plus more perks.
- Why this job: Be part of a vibrant team, enjoy festive celebrations, and make lasting memories.
- Qualifications: Previous experience in hospitality is preferred; a passion for service is essential.
- Other info: Opportunities for career growth and employee referral bonuses available.
The predicted salary is between 25990 - 25990 £ per year.
Salary: £25,990 plus Tronc
Holiday: 28 days holiday, enhanced after 5 years of service.
Benefits:
- Free meals on duty.
- Uniform offered and dry cleaned.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle to work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance.
Head Waiter employer: Sofitel London Heathrow
Contact Detail:
Sofitel London Heathrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter
✨Tip Number 1
Familiarise yourself with the menu and beverage offerings at our establishment. Being knowledgeable about what we serve will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully managed a team or handled difficult situations in previous roles. This is crucial for a Head Waiter position, as you'll be expected to lead by example.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into our company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare to discuss your customer service philosophy. As a Head Waiter, you'll need to ensure that every guest has an exceptional experience, so be ready to share how you achieve this in your work.
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Head Waiter. Familiarise yourself with the skills required, such as leadership, customer service, and knowledge of food and beverages.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality and any previous roles that demonstrate your ability to lead a team and provide excellent service. Use specific examples to showcase your achievements.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your enthusiasm for the Head Waiter position. Mention why you want to work at Arora Hotels and how your skills align with their values.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Sofitel London Heathrow
✨Know the Menu Inside Out
As a Head Waiter, you'll need to demonstrate a strong understanding of the menu and beverage offerings. Familiarise yourself with the dishes, ingredients, and any specials that may be on offer. This will show your passion for the role and help you answer any questions confidently.
✨Showcase Your Leadership Skills
In this position, you'll be leading a team, so it's essential to highlight your leadership experience. Be prepared to discuss how you've successfully managed a team in the past, resolved conflicts, or improved service standards. Use specific examples to illustrate your points.
✨Emphasise Customer Service Excellence
Customer service is key in the hospitality industry. Be ready to share examples of how you've gone above and beyond for guests in previous roles. This could include handling difficult situations or creating memorable experiences for customers.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about the team dynamics, training opportunities, or the restaurant's vision. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
