At a Glance
- Tasks: Engage customers, maintain hygiene standards, and support your team in a busy retail environment.
- Company: Join Sofina Foods, a diverse and inclusive employer committed to valuing every individual.
- Benefits: Earn £12.75 per hour, enjoy free onsite parking, and access an online benefits hub.
- Other info: Flexible part-time hours with opportunities for growth in a supportive team.
- Why this job: Make a real difference in customer service while developing your career in the trade.
- Qualifications: Proven customer service skills and a passion for meeting sales targets.
The predicted salary is between 12.75 - 12.75 £ per hour.
Are you a motivated team player with a passion for customer service? Join a skilled, customer-focused team where your contribution makes a real difference.
As a Customer Service Assistant, you'll deliver excellent customer engagement, maintain high standards of hygiene, and support your colleagues in a busy retail environment. You'll work in a sales-driven way to hit targets while supporting the store manager and supervisor in the day-to-day running of the store.
Pay Rate: £12.75 per hour
Your Key Responsibilities:
- Greet and serve customers, offering advice, recommendations and product knowledge
- Prepare counter and pre-pack areas to the highest hygiene standards
- Prepare different cuts of meat
- Carry out stock rotation, price reductions and product sampling
- Receive deliveries and complete the required paperwork
- Distribute special offer materials and carry out general cleaning
- Support internal training and the management team
The Ideal Candidate:
- Proven customer service excellence and a drive to meet sales targets
- Knowledge of legal requirements and procedures relevant to the role
- Able to motivate and support colleagues on a daily basis
- Confident supporting the store manager in their absence
- Flexible, deadline-focused and able to work well under pressure
- A strong communicator who can work on their own initiative
- A keen interest in developing a career within the trade
Why Sofina Foods?
- Competitive rates
- Online Benefits Hub
- Life assurance scheme
- Free onsite parking
Equal Opportunities: Sofina Foods is proud to be an equal opportunities employer. We’re committed to building a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences – regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Location: Omagh, County Tyrone
Hours of Work: Part-time
StudySmarter Expert Advice🤫
We think this is how you could land Counter Sales Assistant in Omagh
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Sofina Foods Europe, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Counter Sales Assistant in Omagh
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Sofina Foods Europe that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Sofina Foods Europe will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Sofina Foods Europe and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Sofina Foods Europe
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Sofina Foods Europe, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Sofina Foods Europe!
