Deliver Outstanding Customer Service in a Friendly and Fast-Paced Retail Environment
Role Overview
We are looking for a motivated and customer-focused Counter Sales Assistant to join our team in Kilkeel. This is an excellent opportunity for someone who enjoys working with people, takes pride in delivering great service and wants to develop their skills within a well-established retail food business.
As part of our retail team, you'll help create a positive shopping experience for customers while maintaining high standards of product presentation, hygiene and food safety. You'll support the Store Manager and Supervisor with daily store operations and contribute to achieving sales and service targets. This role offers a competitive pay rate of £12.75 per hour.
This is a part-time, 2 day per week role - 10 hours per week.
Key Duties
- You will play an important role in delivering excellent customer service and supporting the smooth running of the store.
- Greet and serve customers, offering product advice and recommendations
- Prepare counter and pre-pack areas to the highest hygiene standards
- Prepare different cuts of meat in line with customer and company requirements
- Carry out stock rotation, price reductions and product sampling activities
- Receive deliveries and complete associated paperwork accurately
- Support promotional activities and ensure special offer materials are displayed
- Maintain cleanliness and presentation standards throughout the store
- Support the management team with daily operations and staff development activities
Ideal Candidate
- We're looking for someone who is enthusiastic, customer-focused and eager to learn.
- Proven ability to deliver excellent customer service
- A strong desire to achieve sales and service targets
- Good understanding of procedures and standards relevant to a retail environment
- Able to support and encourage colleagues in a team setting
- Flexible, reliable and able to work effectively under pressure
- Strong communication skills and the ability to use your own initiative
- Interested in developing a career within the food retail industry
Why Join Us?
At Sofina Foods, you'll be joining a supportive team where customer service, quality and teamwork are valued every day. You'll have the opportunity to develop new skills, gain valuable retail experience and contribute to the success of a well-established business.
In addition to a competitive pay rate of £12.75 per hour, you'll benefit from an Online Benefits Hub, life assurance scheme and free onsite parking. This is a great opportunity to build your career within a company that invests in its people and supports their development.
About Sofina
Sofina Foods is more than just a food company. It’s a place where you can grow your career, learn new skills, and make a positive impact.
With a wide range of meat and seafood products that delight consumers worldwide, Sofina Foods is always looking for talented and passionate people to join its team of over 13,000 employees across 40 sites in Canada and Europe.
At Sofina Foods, you will be part of a culture that values innovation, quality, sustainability, and customer satisfaction. You will work with diverse and delicious products that are sourced responsibly and sustainably from over 50 different protein sources from 5 continents.
Our vision is to be the most successful food company in the world. If you are looking for a rewarding and exciting career in the food sector, Sofina Foods is the place for you.
Equal Opportunities
Sofina Foods is proud to be an equal opportunities employer. We’re committed to building a diverse and inclusive workplace where everyone feels valued and respected.We welcome applications from people of all backgrounds and experiences – regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation
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Counter Sales Assistant in Kilkeel employer: Sofina Foods Europe
Sofina Foods is an excellent employer that prioritises a supportive and collaborative work environment at our South Quay site. We offer competitive pay, comprehensive training, and opportunities for personal growth in the food manufacturing industry, ensuring that our team members feel valued and empowered in their roles. Join us to be part of a dedicated team that takes pride in delivering high-quality fish products while enjoying a positive work culture.