Shipping Office Assistant

Overview

The Sofidel Group
Sofidel, headquartered in Porcari (Lucca), is a global leader in tissue paper production. With a presence in 12 European countries and 11 U.S. states, we employ over 9,000 people dedicated to innovation, sustainability, and inclusivity. Our products, including toilet paper, paper towels, and napkins, are available in more than 50 countries. We proudly own well-known brands such as Regina, Nicky, Sopalin, Le Trèfle, Hakle, Softis, Nalys, Cosynel, and KittenSoft, while also producing for private-label retailers. With the Papernet brand, we also cater to the \”Away-from-Home\” sector, ensuring quality solutions for businesses and public spaces. Wherever you are, Sofidel is there, bringing comfort, quality, and sustainability to everyday life!

Purpose

To issue the transport documents for all outgoing goods from the Plant in compliance with the Group\’s procedures.

Main Responsibilities

• Issue the transport documents and relative travel documents for all outgoing goods from the Plant
• File all documents handled
• Interface with the company departments if issues are noted on the sales order of goods that are to be delivered
• Create the loading list, when possible
• Verify compliance between the weight of the shipped product and the value recorded on the system
• Report any issues noted to the Manager
• Promote a safety-related corporate culture
• Apply the Corporate Principles and Values

The Person

• Has previous experience working in transport/ shipping environment.
• Excellent communication skills.
• Works well in a team and individually.

The Role

• Issues the transport documents and relative travel documents for all outgoing goods from the Plant
• Files all documents handled
• Interface with the company departments if issues are noted on the sales order of goods that are to be delivered
• Creates the loading list, when possible
• Weighs incoming and outgoing trucks, when possible
• Verifies compliance between the weight of the shipped product and the value recorded on the system
• Report any issues noted to the Manager
• Promote a safety-related corporate culture

Package/Benefits

• Competitive Salary
• Company Sick Pay
• Pension contribution plus salary sacrifice option
• Private Health Insurance
• Life Assurance (3x annual salary)
• Free onsite parking
• Discount on Company products
• Full time – 37.5 hours per week (Monday – Friday alternating shift pattern 6:00am-14:00pm/14:00pm-22:00pm)
• 23 days annual leave

Additional Requirements

The Shipping Office works closely and collaboratively with the Gatehouse Department. As a result, this role may occasionally involve covering Gatehouse duties during periods of absence. Full training for the gatehouse will also be provided. Some Bank Holiday working is required, and any time worked will be given back as time off in lieu.