Senior Business Analyst (m/f/d)

What the job is about

As a Business Analyst, you are the bridge between business needs and technical solutions, transforming customer goals and challenges into structured business and functional requirements. Your role spans the full lifecycle of projects, from preparation and design to delivery and post‑go‑live support, ensuring solutions align with stakeholder expectations and industry standards.

Your responsibilities will include:

• Business Process Analysis and Design: mapping and analyzing current business processes, designing future‑state processes, developing and maintaining process models, and proposing process improvements while assessing their organizational and technical impact.
• Requirements Gathering and Analysis: identifying, analysing and translating stakeholder needs into structured requirements, conducting workshops to refine and validate requirements, collaborating with stakeholders to define acceptance criteria, documenting user stories, and assisting Product Owners in prioritising the backlog.
• Project Implementation and Support: supporting solution delivery through validation of functional analyses, enhancement requests, and ticket resolutions, participating in scrum ceremonies such as sprint planning, reviews and retrospectives, communicating project progress and changes to stakeholders, refining requirements, assigning tasks, and preparing solution handovers.
• Product‑Specific Context: ensuring detailed documentation of product requirements, acting as a liaison between business stakeholders and development teams to maintain alignment, monitoring evolving business needs and anticipating their impact.
• Business Analysis: identifying, analysing, understanding and describing the needs and expectations of customers and the business, preparing enhancement requests from a business perspective, interacting with end users and SMEs in requirement definition, refinement and validation, supporting the customer in validating functional analysis, change requests and managing handovers.

Your skills and interest

You are analytical, detail‑oriented and excel at translating complex business needs into actionable solutions. Your proactive approach ensures that processes and systems are efficient, aligned with industry trends and scalable for future needs.

What else is expected

• Proven experience in business analysis, preferably in a tech‑driven or software development environment.
• Experience in business process modelling, requirement elicitation and documentation.
• Strong stakeholder management and communication skills.
• Familiarity with Agile methodologies and experience participating in Scrum ceremonies.
• Knowledge of industry trends, regulatory requirements and emerging technologies.
• Ability to work collaboratively with diverse teams and maintain alignment across stakeholders.
• Experience with tools for process modelling, requirement tracking and project management (e.g., Jira).

What we offer

We would like to welcome you to an international and multicultural company that has been operating for over 30 years and is doubling in size every 5 years. Growth is our middle name, and we strongly adhere to a horizontal and open company culture. You have the personal development as a priority; during an extensive onboarding program of six months we provide a job coach and continuous learning opportunities. You will never be alone. We offer a modern state‑of‑the‑art office that is easily accessible, an extensive salary package including a company car, bonus system and pension plan, flexible office hours, the opportunity to work from home up to two days per week, and a culture that values coffee, water, soft drinks and lively team events such as after‑work drinks, BBQs, family days and company weekends.