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- Tasks: Lead the front-of-house team and ensure exceptional customer service.
- Company: Desh is a modern Indian restaurant known for its vibrant atmosphere and high-quality food.
- Benefits: Enjoy a competitive salary, tips, and a supportive work environment with growth opportunities.
- Why this job: Join a dynamic team and make every guest's experience memorable in a thriving restaurant.
- Qualifications: Previous hospitality management experience and strong leadership skills are essential.
- Other info: This role offers a chance to thrive in a fast-paced, high-quality dining setting.
The predicted salary is between 30000 - 35000 £ per year.
Job Title: Front of House Manager
Location: Desh, 68-70 High Street, West Malling, Kent, ME19 6LU
Salary: £30,000 – £35,000 per annum (depending on experience) + tips
Hours: 45 hours per week
About Us:
Desh is a modern Indian restaurant that combines authentic flavours with a contemporary twist, offering high-quality food and a vibrant dining experience. Located in the heart of West Malling, we pride ourselves on exceptional service, fresh ingredients, and a welcoming atmosphere.
We are looking for an experienced and passionate Front of House Manager to join our team and oversee the smooth running of the restaurant.
Key Responsibilities:
Team Management:
Recruit, train, and mentor front-of-house staff to deliver exceptional customer service.
Create and manage staff rotas, ensuring adequate coverage for all shifts.
Motivate and lead the team, fostering a positive and professional work environment.
Operational Management:
Oversee daily restaurant operations, ensuring smooth service across all shifts.
Manage table turnovers, ensuring efficient use of space while maintaining guest satisfaction.
Coordinate with chefs to manage service flow and address any kitchen or service challenges.
Process Oversight:
Handle all processes during shifts, including deliveries, takeaway orders, and floor management.
Ensure all systems, including POS and ordering platforms, are running smoothly and are correctly used.
Stock Management:
Oversee stock control and ordering for front-of-house supplies.
Conduct regular stock checks and maintain accurate records to minimise waste and control costs.
Cleanliness and Standards:
Maintain the highest standards of cleanliness and presentation throughout the restaurant.
Conduct regular inspections to ensure compliance with health and safety regulations.
Customer Experience:
Act as the face of the restaurant, ensuring every guest has a memorable experience.
Handle customer feedback professionally and resolve issues promptly.
Financial Responsibilities:
Monitor sales performance and work towards achieving turnover targets.
Work closely with management to implement strategies to improve revenue and reduce costs.
What Were Looking For:
Previous experience in a similar managerial role in hospitality.
Strong leadership and people management skills.
Excellent organisational skills with the ability to multitask and prioritise effectively.
A proactive approach to problem-solving and maintaining high standards.
Knowledge of food hygiene, health and safety standards.
Familiarity with POS systems and ordering platforms.
What We Offer:
A competitive salary of £30,000 – £35,000 (based on experience).
Tips in addition to your salary.
A supportive and collaborative work environment.
Opportunities for growth and development within the business.
If youre ready to take the next step in your hospitality career and thrive in a dynamic, high-quality environment, wed love to hear from you!
AMRT1_UKCT
Front of House Manager employer: sofia may limited
Contact Detail:
sofia may limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager
✨Tip Number 1
Familiarize yourself with Desh's unique offerings and dining experience. Understanding the restaurant's concept and menu will help you demonstrate your passion for the role during the interview.
✨Tip Number 2
Highlight your previous experience in managing front-of-house operations. Be prepared to discuss specific examples of how you've successfully led a team and improved customer service in past roles.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of challenges you've faced in hospitality and how you overcame them. This will demonstrate your proactive approach to maintaining high standards.
✨Tip Number 4
Research current trends in the hospitality industry, especially related to customer experience and operational efficiency. Being knowledgeable about these trends can set you apart as a candidate who is forward-thinking.
We think you need these skills to ace Front of House Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management. Focus on your leadership skills, team management, and any specific achievements that demonstrate your ability to enhance customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your understanding of Desh's values. Mention specific examples from your past roles that align with the responsibilities listed in the job description.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've successfully handled challenges in previous roles. This could include managing staff conflicts, improving service efficiency, or enhancing customer satisfaction.
Highlight Relevant Knowledge: Demonstrate your knowledge of food hygiene and health and safety standards in your application. Mention any certifications or training you have completed that are relevant to the role.
How to prepare for a job interview at sofia may limited
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what excites you about managing a front-of-house team and how you create memorable experiences for guests.
✨Demonstrate Leadership Skills
Prepare to discuss your previous experience in managing teams. Highlight your approach to recruiting, training, and motivating staff, and be ready to share success stories that showcase your leadership abilities.
✨Know the Restaurant Inside Out
Research Desh thoroughly before the interview. Familiarize yourself with their menu, values, and customer reviews. This knowledge will help you demonstrate your genuine interest in the restaurant and how you can contribute to its success.
✨Prepare for Operational Scenarios
Think about potential challenges that may arise in a busy restaurant environment. Be ready to discuss how you would handle issues related to service flow, customer complaints, or stock management, showcasing your problem-solving skills.
