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- Tasks: Drive a van for sofa delivery and collection, ensuring efficient route planning and customer service.
- Company: Join Sofa, a community-focused organization dedicated to reusing furniture and supporting local needs.
- Benefits: Flexible work hours, opportunity to engage with customers, and a chance to support a good cause.
- Why this job: Be part of a friendly team, make a difference in the community, and develop valuable skills.
- Qualifications: Must have a Full Driving Licence B1, good communication skills, and experience in customer service.
- Other info: Occasional meetings and training required; must be physically fit for the role.
The predicted salary is between 22000 - 30000 £ per year.
Van driver of Sofa delivery and collection service, loading and unloading of goods, movement of goods within the warehouse., 1 Van driver of Sofa delivery and collection service, loading and unloading of goods, movement of goods within the warehouse. Route planning for collections and deliveries to ensure efficiency and cost effectiveness.
2 To keep accurate records of vehicle usage, items collected and delivered.
3 To assess the condition of donated items before collection. To assess the safety of the collection and delivery of items to a site.
4 To complete daily routine safety checks on the vehicle(s)
5 To ensure good customer service to all users of Sofa, particularly in the warehouse and when providing a delivery and collection service. Ensure that volunteers understand the customer service standards that we aspire to as an organisation.
6 Be involved with serving customers and selling, as well as marketing and fundraising for Sofa alongside other staff, volunteers and work placement trainees.
7 To follow all requirements as detailed in the organisation’s Health and Safety policy and risk assessments
8 To assist and support new volunteers as required
9 Collect and share feedback from volunteers, work placement trainees and customers with the CEO
10 To undertake any other reasonable tasks as deemed necessary by the CEO
11 To promote equal opportunities and value diversity in accordance with Sofa’s Equal Opportunity and Diversity Policy
12 To undertake any other duties as required by Sofa Trustees which are consistent with the aims and objectives of Sofa
Other Requirements
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Adhere to Sofa’s Health and Safety Policy
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Attend occasional meetings
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Work flexibly throughout the week excluding Sundays
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Be a building keyholder and open and lock the building when required
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Attend and or complete training courses as and when required
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Assist with any other relevant ad hoc duties as and when required
Essential Criteria
Education/Training/Qualification:
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Full Driving Licence B1 Entitlement
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Basic general education Literate and numerate
Knowledge/Skills/Ability:
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Good communication skills
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Good customer service skills
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Good time management and prioritising skills
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Able to work on own initiative and effectively as part of a team
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Basic knowledge of computers and relevant electronic applications
Background/Record of Achievement:
- Experience of working in a busy, customer facing environment
Qualities/Attributes:
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Calm under the pressures of driving
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Flexible attitude and adaptable to change
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Polite and friendly at all times
Other Requirements:
- Physically fit to meet the demands of the role delivering furniture and other household goods
Desirable Criteria
Education/Training/Qualification:
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Full Clean Driving Licence C1 Entitlement
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GCSE in English and Maths
Knowledge/Skills/Ability:
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Understanding of retail sales
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Understanding of Health & Safety Policy
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Understanding of Equal Opportunity and Diversity Policy
Background/Record of Achievement:
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Experience of working with volunteers
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Experience of working in a retail environment
Other Requirements:
- Experience of driving a van
For further details and application form please contact:
Julio Pacheco
Mobile 07565690667 Email julio@sofareuse.org
Driver employer: Sofa Trustees
Contact Detail:
Sofa Trustees Recruiting Team
+447565690667
julio@sofareuse.org
StudySmarter Expert Advice 🤫
We think this is how you could land Driver
✨Tip Number 1
Familiarize yourself with the specific routes and areas where Sofa operates. Understanding the local geography can help you plan efficient delivery routes, which is a key part of the job.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be interacting with customers during deliveries and collections, being polite and friendly will make a great impression and align with Sofa's values.
✨Tip Number 3
Get comfortable with basic record-keeping. You'll need to keep accurate records of vehicle usage and items collected and delivered, so being organized and detail-oriented will be beneficial.
✨Tip Number 4
Stay physically fit! The role involves loading and unloading furniture, so being in good shape will help you meet the physical demands of the job and ensure safety during these tasks.
We think you need these skills to ace Driver
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Van Driver position. Understand the key responsibilities such as loading and unloading goods, route planning, and customer service expectations.
Highlight Relevant Experience: In your application, emphasize any previous experience you have in driving, particularly with vans, and working in customer-facing roles. Mention specific examples that demonstrate your skills in time management and communication.
Showcase Your Skills: Clearly outline your skills that match the job requirements, such as good customer service abilities, flexibility, and a calm demeanor under pressure. Make sure to mention your full driving license and any relevant qualifications.
Tailor Your Application: Customize your CV and cover letter to reflect the values and mission of Sofa. Highlight your commitment to health and safety, equal opportunities, and your ability to work well with volunteers and customers.
How to prepare for a job interview at Sofa Trustees
✨Know Your Route Planning
Be prepared to discuss your experience with route planning for deliveries and collections. Highlight any strategies you've used to ensure efficiency and cost-effectiveness in your previous roles.
✨Demonstrate Customer Service Skills
Since good customer service is crucial, think of examples where you provided excellent service. Be ready to explain how you handle customer interactions, especially in a busy environment.
✨Showcase Safety Awareness
Familiarize yourself with health and safety policies related to driving and handling goods. Be prepared to talk about how you conduct safety checks on vehicles and assess the condition of items before collection.
✨Emphasize Teamwork and Flexibility
Discuss your ability to work both independently and as part of a team. Share experiences where you adapted to changes or supported colleagues, especially in a volunteer setting.
