At a Glance
- Tasks: Advise customers on stylish home solutions and create an inspiring shopping experience.
- Company: Join the dynamic team at Sofa.com in the stunning Frasers, Rushden showroom.
- Benefits: Flexible hours, competitive pay, and a chance to work with trendy products.
- Why this job: Be a brand ambassador and help customers elevate their homes with style.
- Qualifications: Retail experience and a passion for interiors are essential.
- Other info: Great opportunity for ambitious individuals looking to grow in a vibrant environment.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an enthusiastic, customer focused Sales Advisor to join our team in our stunning Frasers, Rushden showroom. This is a 30 hours a week role which requires weekend availability.
As a member of our team you will be the first point of contact with our customers and will spend your time advising them with inspirational ideas to fulfil their needs. You should thrive in a customer service environment, always going above and beyond. Responsibilities include:
- Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range.
- Maintaining our high showroom standards and visual merchandising in store.
- Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered.
- Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date.
- Being a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standards.
- Proactively improving and updating knowledge of product & interior trends.
Qualifications
- Must be over the age of 18 years.
- Experience within retail alongside proven experience with interiors/furniture.
- Strong sales experience and awareness of trends to support the customer in styling their rooms/homes.
- Be ambitious and confident, with a strong can-do attitude.
- Be enthusiastic and dedicated to providing excellent customer service.
- A desire to work as part of a team to generate fresh and innovative ideas.
- Proficiency in MS Office and general IT.
Additional Information
Here at Sofa.com, we appreciate that our products can be a large investment. Part of this role is offering payment solutions to our customers, including the introduction of our credit options, giving all of our customers a chance to elevate their homes using payment methods which are suitable for their own individual circumstances. As such, all candidates must be over the age of 18 years and comfortable offering credit products to our customers.
An opportunity like this at one of the Frasers Group companies is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Think without limits and take the team with you; Own it and back it; Not hesitate and act with purpose; Be commercial and customer-focused.
Style Advisor in Rushden employer: Sofa.com
Contact Detail:
Sofa.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Style Advisor in Rushden
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Sofa.com’s values and products. This way, you can show off your enthusiasm and how you align with their principles during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on showcasing your customer service skills and how you can bring fresh ideas to the team.
✨Tip Number 3
Dress the part! As a Style Advisor, your appearance matters. Choose an outfit that reflects your personal style while also being professional. You want to impress them with your fashion sense right from the start!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds!
We think you need these skills to ace Style Advisor in Rushden
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about helping customers and creating a welcoming atmosphere in our showroom.
Highlight Relevant Experience: Make sure to mention any previous retail or interior design experience you have. We love candidates who can demonstrate their knowledge of trends and how they’ve helped customers in the past.
Be Personable: Your written application should reflect your personality. Use a friendly tone and don’t be afraid to show a bit of your character. We’re looking for team players who can connect with our customers!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Sofa.com!
How to prepare for a job interview at Sofa.com
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the products and trends in the interior design world. This will not only help you answer questions confidently but also show your passion for the role. Research the latest styles and how they can be applied to different customer needs.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Think of specific situations that highlight your ability to connect with customers and provide exceptional service. This is key for a role that focuses on making customers feel at home.
✨Embrace the Company Culture
Familiarise yourself with Sofa.com’s principles like 'Think without limits' and 'Own it'. During the interview, demonstrate how your values align with theirs. Share instances where you’ve embodied these principles in your previous roles to show you’re a perfect fit for their team.
✨Dress the Part
As a Style Advisor, your appearance matters! Dress in a way that reflects the brand's aesthetic while remaining professional. This not only shows your understanding of style but also sets a positive tone for the interview, making a great first impression.