At a Glance
- Tasks: Engage with customers, provide tailored product advice, and drive sales in a vibrant showroom.
- Company: Join a dynamic team at a leading retail company in Bath.
- Benefits: Flexible part-time hours, competitive pay, and opportunities for personal growth.
- Other info: Perfect for those looking to thrive in a fast-paced retail environment.
- Why this job: Be the face of our brand and create memorable customer experiences every day.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 12 - 15 £ per hour.
We are looking for an enthusiastic, customer focused Sales Advisor to join our team in our stunning Bath Showroom. This is a 16 hours a week role which requires weekend availability. As a member of our team you will be the first point of contact with our customers and will spend your time advising them with inspirational ideas to fulfil their needs. You should thrive in a sale and customer service environment, always going above and beyond.
In this role, you will provide exceptional service to our customers, offering product advice and support whilst driving sales through genuine engagement and professionalism. The successful candidate will be enthusiastic about delivering outstanding customer experiences and will thrive in a fast-paced retail environment.
Responsibilities- Greet customers warmly and assess their needs to provide tailored product recommendations.
- Demonstrate product features and benefits to customers, highlighting value and quality.
- Process transactions accurately using our Point of Sale system.
- Build and maintain positive relationships with customers to encourage repeat business.
- Achieve individual and team sales targets through effective consultative selling.
- Maintain product knowledge and stay informed about current promotions and stock availability.
- Maintain a clean, organised and welcoming shop floor environment.
- Handle customer enquiries and resolve concerns professionally and promptly.
- Support the wider team during busy periods and contribute to a collaborative working atmosphere.
- Provide feedback to management regarding customer preferences and product performance.
- Think without limits and take the team with you.
- Own it and back it.
- Not hesitate and act with purpose.
- Be commercial and customer-focused.
- Excellent communication skills, both verbal and written.
- Strong people skills and ability to build rapport with diverse customers.
- Proven sales ability with a track record of meeting targets.
- Customer service excellence and a genuine passion for helping others.
- Reliable time keeping and ability to work flexibly within agreed part-time hours.
- Organisational skills and attention to detail.
- Ability to work both independently and as part of a team.
- Previous experience in a retail or sales environment.
- Familiarity with Point of Sale (POS) systems.
- Product knowledge relevant to our industry.
- Problem-solving abilities and resilience in a dynamic environment.
- Willingness to undertake induction training and continuous professional development.
Sales Advisor in Manchester employer: Sofa.com
Join our dynamic team at the Frasers Group in Bath, where we prioritise a vibrant work culture that fosters personal growth and development. As a Sales Advisor, you'll enjoy flexible part-time hours while being part of a supportive environment that values customer engagement and teamwork. With opportunities for professional advancement and a commitment to excellence, working with us means being part of a company that truly invests in its people.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Manchester
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Sofa.com, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Advisor in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Sofa.com that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Sofa.com will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Sofa.com and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Sofa.com
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Sofa.com, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Sofa.com!
