At a Glance
- Tasks: Engage with customers, provide tailored product recommendations, and achieve sales targets.
- Company: Join a vibrant team in a stunning Bath showroom.
- Benefits: Flexible part-time hours, competitive pay, and a supportive team environment.
- Other info: Opportunity for growth and continuous professional development.
- Why this job: Be the first point of contact and make a real difference in customer experiences.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
We are looking for an enthusiastic, customer‑focused Sales Advisor to join our team in our stunning Bath showroom. This is an 8‑hour a week role that requires weekend availability. As a member of our team you will be the first point of contact with our customers and spend your time advising them with inspirational ideas to fulfil their needs. You should thrive in a sales and customer‑service environment, always going above and beyond.
Responsibilities
- Greet customers warmly and assess their needs to provide tailored product recommendations.
- Demonstrate product features and benefits to customers, highlighting value and quality.
- Process transactions accurately using our Point of Sale system.
- Build and maintain positive relationships with customers to encourage repeat business.
- Achieve individual and team sales targets through effective consultative selling.
- Maintain product knowledge and stay informed about current promotions and stock availability.
- Maintain a clean, organised and welcoming shop floor environment.
- Handle customer enquiries and resolve concerns professionally and promptly.
- Support the wider team during busy periods and contribute to a collaborative working atmosphere.
- Provide feedback to management regarding customer preferences and product performance.
Principles
- Think without limits and take the team with you.
- Own it and back it.
- Not hesitate and act with purpose.
- Be commercial and customer‑focused.
Required Qualifications
- Excellent communication skills, both verbal and written.
- Strong people skills and ability to build rapport with diverse customers.
- Proven sales ability with a track record of meeting targets.
- Customer service excellence and a genuine passion for helping others.
- Reliable time‑keeping and ability to work flexibly within agreed part‑time hours.
- Organisational skills and attention to detail.
- Ability to work both independently and as part of a team.
Desirable Qualifications
- Previous experience in a retail or sales environment.
- Familiarity with Point of Sale (POS) systems.
- Product knowledge relevant to our industry.
- Problem‑solving abilities and resilience in a dynamic environment.
- Willingness to undertake induction training and continuous professional development.
Sales Advisor in Bath employer: Sofa.com
Join our vibrant team in the heart of Bath, where we prioritise a customer-centric approach and foster a collaborative work culture. As a Sales Advisor, you'll enjoy flexible part-time hours, opportunities for personal growth, and the chance to make a real impact on customer experiences. With a focus on professional development and a supportive environment, we are committed to helping you thrive in your role while achieving sales success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Bath
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the showroom and its products. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since you'll be interacting with customers all day, try role-playing different scenarios with friends or family. This will help you feel more confident when it comes to greeting customers and making recommendations.
✨Tip Number 3
Show off your sales skills! Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your proven sales ability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and really want to join our team in Bath.
We think you need these skills to ace Sales Advisor in Bath
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to engage with our customers in a warm and friendly manner.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention any previous sales or customer service roles you've had, and how they’ve prepared you for this position with us.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Sofa.com
✨Know the Product Inside Out
Before your interview, make sure you familiarise yourself with the products offered in the showroom. Understanding their features and benefits will help you demonstrate your knowledge during the interview, showing that you're ready to advise customers effectively.
✨Showcase Your People Skills
Since this role is all about customer interaction, be prepared to share examples of how you've built rapport with customers in the past. Think of specific situations where you went above and beyond to meet a customer's needs, as this will highlight your suitability for the role.
✨Practice Your Sales Techniques
Brush up on your consultative selling skills. Be ready to discuss how you would approach a customer looking for advice. Role-playing common scenarios can help you articulate your thought process and demonstrate your sales ability during the interview.
✨Emphasise Team Collaboration
This position requires working closely with others, so be sure to mention your experience in team settings. Share how you've supported colleagues during busy times or contributed to a positive work atmosphere, as this aligns with the company's principles.