Supply Chain Executive in Hertford

Location: Hybrid – 3 days in the office, 2 days remote

Department: Merchandising

Reports To: Supply Chain Manager

About Sofa Club

At Sofa Club, we make statements, not just sofas. As one of the UK’s fastest-growing furniture brands, we’re shaking up the industry with bold designs and a relentless focus on customer experience. To keep delivering exceptional products and a seamless customer journey, we’re looking for a Supply Chain & Merchandising Executive to join our team.

If you thrive in a fast-paced environment, have an eye for detail, and enjoy working cross-functionally with suppliers, logistics, and internal teams, this role is for you.

Role Overview

This role is central to ensuring that our supply chain operations run smoothly. From raising shipments and liaising with our 3PL to organise the inbound schedule, to managing supplier communications and keeping our stock flow on track, you’ll play a critical role in making sure our products are delivered on time and in full.

You’ll also be responsible for monitoring customer orders, managing inventory levels, and ensuring accurate reporting across multiple systems. This role requires strong organisational skills, a problem-solving mindset, and the ability to adapt quickly to shifting priorities.

Key Responsibilities

• Raise and process shipments, packing lists, and invoices for Accounts.
• Checking customs documentation is correct.
• Send ASN’s (Advance Shipping Notices) to warehouses.
• Update schedules with booking changes and manage new booking requests.
• Process GRNs (Goods Received Notes) and resolve supplier discrepancies.
• Ensure accurate tagging and tracking of orders across various statuses.
• Work with suppliers and freight forwarders to ensure orders are shipped and delivered on time.
• Upload orders to systems and update date changes as required.
• Oversee pulling forward/pushing back of stock with suppliers.
• Prepare capacity forecasts for storage sites.
• Manage stock allocations and customer orders.
• Check and reconcile outstanding balances within Airtable.
• Checking and approving weekly storage invoices for accounts.

Skills & Experience Required

• Experience in supply chain, logistics, or merchandising roles.
• Strong organisational skills with meticulous attention to detail.
• Confident communicator with excellent supplier relationship management skills.
• Proficiency in Excel/Google Sheets; knowledge of Airtable is a plus.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong numerical and analytical abilities.
• Problem-solving mindset and ability to resolve discrepancies effectively.

What You’ll Get

• Be part of a growing brand with real creative freedom and input.
• Access to a supportive and ambitious team culture.
• Opportunity to grow your career as we scale our in-house comms function.
• Competitive salary.
• Lucrative bonus scheme.
• 28 days annual leave + bank holidays.
• Enhanced family leave.
• Health insurance.
• Friends and family discount.
• Salary sacrifice schemes.

Are you a perfect match? Ambitious? We have huge plans. There’s never been a better time to join Sofa Club. We are growing fast and need ambitious people to join us for the ride.

Fun? We work hard and then let our hair down at our office prosecco bar (yes, really!).

Do-er? Talk is cheap, execution is everything. Be a doer, not a talker.

Friendly? We’re proud to be an equal opportunity employer. We have a diverse and inclusive culture, everyone gets on well, and we work together as one family.