Office Assistant in Hertford

Location: Hybrid – 3 days at Hertford HQ, 2 days remote.

Department: People

Reports To: Head of People

About Sofa Club

At Sofa Club, we make statements, not just sofas. As one of the UK’s fastest-growing interiors brands, we’re all about stylish design, innovation, and a seamless customer experience—from the first click to the final sit-down. Our Hertford Head Office is the heart of the business and home to a creative, collaborative team who work hard, laugh often, and bring Sofa Club’s vision to life every day. We’re a culture-first company that champions ambition, ownership, and positivity.

Role Overview

As our Office Assistant, you’ll work hand-in-hand with the Head of People to help shape an office environment we’re genuinely proud of. You’ll be keeping systems organised, processes clear, and our workspace running smoothly so every team member has what they need to thrive. From supporting new starter paperwork and managing office documents, to maintaining stock levels and keeping our existing checklists and trackers up to date, you’ll be the person who keeps the wheels turning. You’ll help make Sofa Club a place where people feel supported, welcomed, and excited to come to work each day. If you love being the person who “just gets things done,” thrives in organisation, and enjoys helping others, this role is for you.

Role Responsibilities

• HR & Onboarding Support: Assist with onboarding and staff paperwork for new starters. Support with induction logistics (logins, systems access, workstation set-up). Be a point of contact for internal office needs, solving issues before they escalate.
• Office & Operations: Assist with administrative tasks including ordering supplies and managing office equipment. Retrieve invoices and receipts for company card spends. Organise meetings, diaries, and internal scheduling across teams and leadership as required.
• Document Management: Maintain and organise physical and digital files for easy retrieval. Ensure document handling complies with data protection regulations.
• People & Culture: Partner with the Head of People to support internal events, wellness initiatives, and team communications. Support internal communication by preparing notices, memos, and updates for the wider team. Assist with planning and delivering culture-focused initiatives that enhance the workplace experience.
• Systems & Process Improvement: Build checklists, schedules, and trackers to drive clarity, accountability, and efficiency across office processes. Support team projects and continuous improvement of administrative systems.

What You’ll Get

• Be part of a growing brand with real creative freedom and input.
• Access to a supportive and ambitious team culture.
• Opportunity to grow your career as we scale our in-house comms function.
• Competitive salary
• Lucrative bonus scheme
• 28 days annual leave + bank holidays
• Enhanced family leave
• Health insurance
• Friends and family discount
• Salary sacrifice schemes

Are you a perfect match?

• Ambitious? We have huge plans. There’s never been a better time to join Sofa Club. We are growing fast and need ambitious people to join us for the ride.
• Fun? We work hard and then let our hair down at our office prosecco bar (yes, really!).
• Do-er? Talk is cheap, execution is everything. Be a doer, not a talker.
• Friendly? We’re proud to be an equal opportunity employer. We have a diverse and inclusive culture, everyone gets on well, and we work together as one family.