At a Glance
- Tasks: Manage product data and visual assets to enhance the online shopping experience.
- Company: Join a growing brand with a supportive and ambitious team culture.
- Benefits: Competitive salary, 28 days leave, health insurance, and career development opportunities.
- Other info: Opportunity for contract extension and growth in a fast-paced environment.
- Why this job: Make a real impact in ecommerce while working with a dynamic team.
- Qualifications: Experience in ecommerce, strong attention to detail, and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Hybrid – 3 days at Hertford HQ, 2 days remote
Department: Ecommerce
Reports To: Ecommerce Manager
Contract Details: Fixed term maternity cover contract 9 -12 months. Expected start date September/October 2026. Potential opportunity for the contract to be extended in line with business needs.
Role Overview: As Ecommerce Executive, you’ll play a key role in bringing Sofa Club’s product experience to life online. You’ll take ownership of all product-related content, data, and visual assets across sofaclub.co.uk, ensuring every product is accurately represented, easy to navigate, and commercially optimised. Working closely with the wider Ecommerce, Buying, and Marketing teams, you’ll support the delivery of a seamless customer journey through accurate product setup, engaging collection pages, and high-quality visual content. From managing the Product Master and PIM to overseeing 3D visualisation and outsourced imagery, you’ll help ensure the website reflects the Sofa Club brand at its very best. This is a maternity cover position suited to someone highly organised, detail focused, and commercially aware, someone who enjoys owning processes, improving ways of working, and ensuring every launch lands smoothly online. You’ll step into a fast moving ecommerce team and play an important role in maintaining a best in class online product experience during this period of cover.
Key Responsibilities
- Product Data & Website Management: Own and maintain the Product Master and PIM, ensuring all product information is accurate, up to date, and reflected correctly online. Manage the setup and launch of new product ranges from initial upload through to go-live. Ensure all product attributes, links, menus, and site navigation are functioning correctly and optimised for the customer journey. Maintain consistency and accuracy across all product-related content, including descriptions, specifications, and feature information.
- Collection Management & Merchandising: Manage collection pages, ensuring products are grouped, ordered, and merchandised in line with trading priorities. Support the management of product ranges, including new launches, seasonal updates, and product retirements. Ensure on-site navigation and cross-linking support a smooth and intuitive customer experience.
- Content & Visual Asset Management: Own all dimension imagery, ensuring consistency and accuracy across the website. Manage online swatch imagery and data, keeping fabric and colour options accurate and easy to explore. Coordinate and manage outsourced room set imagery and external visual assets, ensuring they align with brand guidelines and product accuracy. Work closely with internal teams and external partners to ensure all assets are delivered on time and to a high standard.
- 3D Imaging & Visualisation: Take ownership of Cylindo, managing 3D modelling, modular configurators, and product visualisations. Liaise with external providers and agencies to deliver high-quality 3D assets. Troubleshoot issues and coordinate resolutions with external partners where required. Continuously review opportunities to improve the online product visualisation experience.
- Product Launch & Critical Path Support: Play a key role in the Critical Path process for product launches, ensuring all ecommerce tasks are delivered on time. Maintain timelines and track progress across product setup, content, and imagery. Support process improvements to ensure launches run efficiently and without delays. Build and maintain clear checklists and processes to minimise errors and ensure consistency.
- Cross-Functional Collaboration: Work closely with Ecommerce, Buying, Marketing, and Creative teams to ensure the website reflects wider business priorities. Support trading activity through accurate product setup and timely website updates. Act as the first point of contact for product data and content queries, escalating where necessary. Share ideas and opportunities to improve the customer experience and website performance.
What We’re Looking For
We’re looking for someone who is detail-oriented, proactive, and passionate about ecommerce and digital customer experience. You’ll thrive in this role if you:
- Have experience in ecommerce, website management, product setup, or digital merchandising.
- Are highly organised with strong attention to detail.
- Feel confident managing large volumes of product data and content.
- Have experience working with ecommerce platforms, PIM systems, or CMS tools.
- Are comfortable coordinating multiple projects and priorities simultaneously.
- Have a strong understanding of customer journeys and on‑site experience.
- Communicate clearly and confidently with both internal teams and external partners.
- Take ownership of your work and proactively solve problems.
Desirable Experience
- Experience working with Shopify or Shopify Plus.
- Experience using Cylindo or similar 3D visualisation tools.
- Understanding of ecommerce merchandising and trading principles.
- Experience coordinating external agencies or creative suppliers.
What You’ll Get
- Be part of a growing brand with the opportunity to make a real impact.
- Work within a supportive and ambitious team culture.
- Opportunity to develop your career within a fast‑paced ecommerce environment.
- Competitive salary.
- 28 days Annual Leave + Bank Holidays.
- Friends and Family Discount.
- Enhanced Family Leave.
- Life Assurance.
- Employee Assistance Programme.
- Health Insurance.
- Cycle to Work Scheme.
- Electric Car Scheme.
- Salary Sacrifice Pension Scheme.
- Quarterly Bonus Scheme.
Ecommerce Executive – Maternity Cover in Hertford employer: Sofa Club
At Sofa Club, we pride ourselves on being an excellent employer, offering a dynamic and supportive work environment that fosters growth and innovation. As an Ecommerce Executive, you'll be part of a passionate team dedicated to delivering a top-notch online product experience, with ample opportunities for professional development and a competitive benefits package, including generous annual leave, health insurance, and a quarterly bonus scheme. Our hybrid working model allows for flexibility, ensuring you can balance your professional and personal life while contributing to a brand that values your impact.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Executive – Maternity Cover in Hertford
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ecommerce projects, product management experience, or any cool visual content you've worked on. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Be ready to discuss how you can enhance their online presence and improve customer journeys. Tailor your answers to show you're the perfect fit for their team!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Ecommerce Executive – Maternity Cover in Hertford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Ecommerce Executive role. Highlight your experience in ecommerce, product management, and any relevant tools you've used. We want to see how your skills align with what we're looking for!
Showcase Your Attention to Detail:Since this role requires a keen eye for detail, include examples in your application that demonstrate your ability to manage product data accurately. Whether it's a project you led or a process you improved, let us know how you nailed it!
Be Proactive in Your Approach:We love candidates who take initiative! In your application, mention times when you identified a problem and took steps to solve it. This shows us you're not just reactive but also proactive, which is key in our fast-paced environment.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people. We can’t wait to hear from you!
How to prepare for a job interview at Sofa Club
✨Know Your Ecommerce Stuff
Make sure you brush up on your ecommerce knowledge, especially around product management and digital merchandising. Familiarise yourself with the tools mentioned in the job description, like PIM systems and CMS tools, so you can confidently discuss how you've used them in the past.
✨Showcase Your Attention to Detail
Since this role requires a keen eye for detail, prepare examples that highlight your organisational skills and how you've successfully managed large volumes of product data. Think about specific instances where your attention to detail made a difference in a project.
✨Prepare for Cross-Functional Collaboration
This position involves working closely with various teams, so be ready to discuss your experience in cross-functional collaboration. Share examples of how you've effectively communicated with different departments and how you’ve contributed to a seamless customer journey.
✨Bring Ideas to the Table
The company values proactive problem-solving and innovation. Think about ways you could improve their online product visualisation or customer experience. Be prepared to share these ideas during the interview to demonstrate your enthusiasm and forward-thinking approach.
