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- Tasks: Design automated and personalised customer journeys to boost engagement and loyalty.
- Company: Fast-growing furniture brand with a supportive team culture.
- Benefits: Competitive salary, bonuses, and opportunities for career growth.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Proven CRM management experience and strong analytical skills.
The predicted salary is between 36000 - 60000 £ per year.
A fast-growing furniture brand in Hertford is searching for a CRM Manager to optimize the customer journey across various touchpoints. This role involves designing automated and personalized journeys, using tools like Shopify and Klaviyo, to enhance customer engagement and loyalty.
The ideal candidate has proven CRM management experience, strong analytical skills, and effective communication.
The position offers competitive compensation, bonuses, and a supportive team culture, alongside the opportunity for career growth as the company scales.
CRM Growth Manager – E‑commerce (Klaviyo, Shopify) in Hertford employer: Sofa Club
Contact Detail:
Sofa Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Growth Manager – E‑commerce (Klaviyo, Shopify) in Hertford
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work with CRM tools like Klaviyo and Shopify. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous CRM projects and how you’ve optimised customer journeys. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by practising common CRM-related questions. Think about how you would approach designing automated journeys and enhancing customer engagement. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace CRM Growth Manager – E‑commerce (Klaviyo, Shopify) in Hertford
Some tips for your application 🫡
Show Off Your CRM Skills: Make sure to highlight your experience with CRM tools like Klaviyo and Shopify in your application. We want to see how you've used these platforms to enhance customer journeys and drive engagement.
Be Personal and Engaging: When writing your cover letter, let your personality shine through! We love candidates who can communicate effectively and connect with our brand's voice. Share a bit about why you're passionate about e-commerce and customer loyalty.
Quantify Your Achievements: Use numbers to back up your claims! If you've improved customer engagement or increased sales through your CRM strategies, let us know the specifics. This helps us see the impact you've made in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Sofa Club
✨Know Your Tools Inside Out
Make sure you’re well-versed in Klaviyo and Shopify. Familiarise yourself with their features, especially those related to customer journey automation. Being able to discuss specific examples of how you've used these tools in past roles will show your expertise.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data to drive decisions in your previous CRM roles. Bring examples of metrics you've tracked and how they influenced your strategies. This will demonstrate your ability to optimise customer engagement effectively.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts on customer journeys and engagement strategies. Use clear examples from your experience to illustrate your points, ensuring you convey your ideas confidently.
✨Emphasise Team Collaboration
This position values a supportive team culture, so be ready to discuss how you've worked collaboratively in the past. Share stories that highlight your ability to work with cross-functional teams to enhance customer experiences and drive loyalty.
