Job descritpion
We are looking for our future Brand Ambassador: you will have the following responsibilities:
Sales & Customer Relations
- Welcome and assist customers to provide an excellent shopping experience.
- Drive sales while following company protocols and building customer loyalty.
- Maintain deep product knowledge and offer expert advice.
- Manage customer feedback to ensure satisfaction.
- Analyze sales performance and implement action plans.
- Organize and oversee sales events and initiatives.
Visual Identity & Merchandising
- Ensure product positioning aligns with merchandising guidelines.
- Set up and maintain high-quality shop windows and store displays.
- Train and support the team on visual merchandising best practices.
- Maintain store cleanliness, organization, and display standards.
Stock & Cash Management
- Oversee deliveries, stock organization, and product availability.
- Conduct inventory checks and manage merchandise transfers.
- Identify faulty goods and prevent shrinkage.
- Handle all cash transactions in compliance with internal procedures.
Team Leadership & HR Management
- Train, guide, and motivate the team to achieve sales targets.
- Communicate key messages and foster team engagement.
- Identify strengths and areas for improvement within the team.
- Recruit, schedule, and manage staff while ensuring compliance with labor laws.
- Address and report disciplinary matters as needed.
Profile required
We are looking for a passionate brand ambassador to provide high quality customer service by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products with high quality service by meeting their needs and expectations.
Sœur is committed to promoting diversity and inclusion at all levels
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Store Manager - London employer: SOEUR
At Sœur, we pride ourselves on being an exceptional employer that values diversity and inclusion while fostering a warm and professional work environment. As a Sales Associate, you will not only engage with customers as a brand ambassador but also benefit from ongoing training and development opportunities to enhance your skills and career growth. Located in a vibrant boutique setting, our team enjoys a collaborative culture that encourages creativity and personal expression, making it a truly rewarding place to work.
