At a Glance
- Tasks: Install and service Sodick machinery while troubleshooting electronic and mechanical issues.
- Company: Join a leading tech company focused on innovative machinery solutions.
- Benefits: Enjoy competitive pay, paid holidays, vacation days, and comprehensive health insurance.
- Other info: Flexible working hours with opportunities for overtime and travel across various states.
- Why this job: Make a real difference by solving technical problems and helping customers succeed.
- Qualifications: Associate’s Degree in Electronics or equivalent experience required; customer service skills a must.
The predicted salary is between 52000 - 83200 £ per year.
Install, service and perform basic training on all Sodick machinery. Need to troubleshoot both electronic and mechanical problems that can occur on site by using proper basic testing equipment (i.e. multimeter or oscilloscope). Travel by car or airplane to both customer and dealer facilities. On‑site intake of customer complaints regarding equipment malfunction and service issues and communication with customer and internal management regarding the technical analysis and determination.
Location: Midwest – IL (Schaumburg), IN (Fort Wayne), MI (Detroit), MN (Minneapolis), VA (Norfolk or Richmond), NJ (Rockaway), Western PA (Pittsburgh), West (Southern CA). Areas are not limited to the cities listed above.
Qualifications:
- Associate’s Degree in Electronics or equivalent experience is required.
- Working knowledge of CAD / CAM system, materials, tooling, and end mills preferred.
- Being able to read schematics along with the use of test equipment such as multimeter or oscilloscope is required.
- Excellent customer service skills, including ability to maintain integrity and ethics in all conversations and actions with customers.
- Self‑motivated, able to work with little or no supervision and to calmly handle stressful situations when customers complain of equipment malfunctions.
- Possess technical curiosity and ability to diagnose and solve production issues.
- Detail‑oriented and able to get work completed in a manufacturing environment.
Working Hours: Normal Business Hours 8:30 am – 5:00 pm. Overtime and weekend work might be required.
Benefits:
- Employee Incentive Program
- Paid Holidays
- Paid Vacation and Personal Days
- 401(k) Retirement Plan and Employer Matching Program
- Dependent Care Flexible Spending Account
- Healthcare Flexible Spending Account
- Short and Long‑term Disability Insurance
- Life and Accident Insurance
- Health, Dental and Vision Insurance
Compensation: $25.00 – $40.00 hourly, based on experience.
Field Service Engineer employer: Sodick, Inc.
As a Field Service Engineer with us, you'll join a dynamic team that values innovation and customer satisfaction. Our Midwest locations offer a supportive work culture, competitive benefits including a robust employee incentive programme, and opportunities for professional growth in a fast-paced environment. We prioritise your well-being with comprehensive health insurance and retirement plans, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Get to know the company inside out! Research Sodick and their machinery, so you can chat confidently about their products during interviews. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it’s a great way to learn more about the company culture.
✨Tip Number 3
Practice your troubleshooting skills! Since the role involves diagnosing issues on-site, brush up on your technical knowledge and problem-solving techniques. You might even want to simulate some scenarios to show off your skills during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to apply directly. Don’t forget to follow up after applying; it shows your enthusiasm!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with electronics and troubleshooting. We want to see how your skills match up with the job description, so don’t be shy about showcasing your technical know-how!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer role. Share specific examples of how you've tackled similar challenges in the past.
Show Off Your Customer Service Skills:Since this role involves a lot of customer interaction, make sure to mention any relevant experience you have in customer service. We love candidates who can maintain integrity and handle stressful situations with ease!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sodick, Inc.
✨Know Your Tech
Brush up on your knowledge of electronics and troubleshooting techniques. Be ready to discuss how you've used tools like multimeters or oscilloscopes in past experiences. This will show that you’re not just familiar with the equipment but can also apply your skills effectively.
✨Customer Service Savvy
Prepare examples of how you've handled customer complaints or service issues in the past. Highlight your ability to maintain professionalism and integrity, even in stressful situations. This is crucial for a Field Service Engineer role where customer interaction is key.
✨Show Your Curiosity
Demonstrate your technical curiosity by discussing how you approach diagnosing and solving production issues. Share specific instances where your curiosity led to successful outcomes. This will help convey your passion for the field and your proactive nature.
✨Be Ready to Travel
Since the job involves travel, be prepared to discuss your flexibility and willingness to travel to various locations. Mention any previous experiences that required travel and how you managed your time effectively while on the road.
