At a Glance
- Tasks: Provide expert advice and connect customers to our award-winning 4G network.
- Company: Join EE, a leader in mobile technology with a focus on exceptional customer experience.
- Benefits: Earn a competitive salary plus uncapped commission and bonuses, with discounts available.
- Other info: Enjoy flexible hours, rapid career growth, and in-house training opportunities.
- Why this job: Make a real impact by helping customers find the perfect products for their needs.
- Qualifications: Strong customer service skills and a passion for technology are essential.
The predicted salary is between 20000 - 26000 £ per year.
At the EE stores in Aldershot, Fleet and Farnham we are connecting customers to our award winning 4G network. Our advisors are dedicated specialists when it comes to mobile technology. Conveniently located in the heart of the town centre, we aim to deliver an exceptional customer experience to the local community and beyond.
Salary: Full time starting salary of £18,500 + Uncapped Commission + Bonus incentives (Average earnings combined are between £20,000 and £26,000)
Hours: Full and Part-Time hours are available
Job Role: You will provide expert advice to new and existing customers. You will be expected to recommend the best products and services to our customers based on their needs, wants and desires. You will also help connect customers to our network, setting up their handsets and tablets in store and be on hand to help with service and usage queries. As a sales advisor, you will be given sales targets which you will strive to achieve by matching the right products or services to the customers you serve.
Employee Benefits: Our employees are eligible to receive employee discounts on contracts (after completing minimum service time requirement) and can benefit from our company's rapid employment opportunities and in-house sales training.
Desired Attributes:
- Outstanding and demonstrable customer service skills
- A good knowledge of communications technology
- Experience working within a retail, sales or service industry
- A genuine interest for engaging with people and helping them to choose the right products
- An interest in our products
Application Process: Please reply to this post if you are interested and we will call to discuss the role in more detail. You may be invited to an interview at one of our locations. A CV and Cover letter is desirable.
Sales Advisor EE in Fleet employer: Sodha and Company Ltd
Contact Detail:
Sodha and Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor EE in Fleet
✨Tip Number 1
Get to know the company and its products inside out. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about what we do at EE. Research our latest offers and be ready to discuss how you can help customers find the best solutions.
✨Tip Number 2
Practice your people skills! We want to see how you engage with customers. Try role-playing scenarios with friends or family where you recommend products based on their needs. This will help you feel more confident when it comes to real-life interactions.
✨Tip Number 3
Be prepared to talk numbers! As a sales advisor, hitting targets is key. Brush up on your sales techniques and think of examples where you’ve successfully met or exceeded goals in the past. We love hearing about your achievements!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the team. Once you’ve applied, keep an eye on your phone – we might be calling you soon!
We think you need these skills to ace Sales Advisor EE in Fleet
Some tips for your application 🫡
Craft a Catchy CV: Your CV is your first impression, so make it count! Highlight your customer service skills and any experience in retail or sales. Tailor it to show how you can connect with customers and recommend the best products.
Write a Personalised Cover Letter: Don’t just send a generic cover letter. Show us why you’re excited about the Sales Advisor role at EE. Mention specific products or services you love and how you can help customers find what they need.
Show Off Your Communication Skills: In your application, let your personality shine through! Use clear and engaging language to demonstrate your ability to connect with people. We want to see that you can explain tech in a way that’s easy to understand.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Sodha and Company Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of mobile technology and the products EE offers. Familiarise yourself with the latest devices, plans, and services so you can confidently answer any questions and provide expert advice during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered outstanding customer service. Think about how you engaged with customers, resolved issues, or went the extra mile to meet their needs. This will demonstrate your suitability for the role.
✨Practice Active Listening
During the interview, show that you can listen actively. This means not just hearing the questions but also understanding what the interviewer is looking for. Respond thoughtfully and ask clarifying questions if needed, which reflects your genuine interest in helping customers.
✨Be Ready to Discuss Sales Targets
Since the role involves meeting sales targets, be prepared to discuss how you’ve achieved goals in previous roles. Share specific strategies you used to meet or exceed targets, and express your enthusiasm for working towards sales objectives at EE.