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- Tasks: Provide expert advice and connect customers to our award-winning 4G network.
- Company: Join EE, a leader in mobile technology with a focus on exceptional customer experience.
- Benefits: Earn a competitive salary plus uncapped commission and bonuses, with discounts available.
- Other info: Flexible hours, rapid career growth, and in-house training opportunities await you.
- Why this job: Make a real impact by helping customers find the perfect products for their needs.
- Qualifications: Strong customer service skills and a passion for technology are essential.
The predicted salary is between 20000 - 26000 £ per year.
At the EE stores in Aldershot, Fleet and Farnham we are connecting customers to our award winning 4G network. Our advisors are dedicated specialists when it comes to mobile technology. Conveniently located in the heart of the town centre, we aim to deliver an exceptional customer experience to the local community and beyond.
Salary: Full time starting salary of £18,500 + Uncapped Commission + Bonus incentives (Average earnings combined are between £20,000 and £26,000)
Hours: Full and Part-Time hours are available
Job Role: You will provide expert advice to new and existing customers. You will be expected to recommend the best products and services to our customers based on their needs, wants and desires. You will also help connect customers to our network, setting up their handsets and tablets in store and be on hand to help with service and usage queries. As a sales advisor, you will be given sales targets which you will strive to achieve by matching the right products or services to the customers you serve.
Employee Benefits: Our employees are eligible to receive employee discounts on contracts (after completing minimum service time requirement) and can benefit from our company’s rapid employment opportunities and in-house sales training.
Desired Attributes:
- Outstanding and demonstrable customer service skills
- A good knowledge of communications technology
- Experience working within a retail, sales or service industry
- A genuine interest for engaging with people and helping them to choose the right products
- An interest in our products
Application Process: Please reply to this post if you are interested and we will call to discuss the role in more detail. You may be invited to an interview at one of our locations. A CV and Cover letter is desirable.
Sales Advisor EE in England employer: Sodha and Company Ltd
Contact Detail:
Sodha and Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor EE in England
✨Tip Number 1
Get to know the products inside out! Familiarise yourself with the latest mobile tech and services we offer at EE. This way, when you chat with customers, you can confidently recommend the best options for them.
✨Tip Number 2
Practice your people skills! Engage with friends or family as if they were customers. The more comfortable you are in conversations, the better you'll connect with potential customers when you're on the shop floor.
✨Tip Number 3
Be proactive! Don’t just wait for customers to come to you. Approach them with a friendly smile and ask if they need help. This shows initiative and can lead to more sales opportunities.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, it shows you’re serious about joining the EE team. We can’t wait to see what you bring to the table!
We think you need these skills to ace Sales Advisor EE in England
Some tips for your application 🫡
Craft a Catchy CV: Your CV is your first impression, so make it count! Highlight your customer service skills and any experience in retail or sales. Tailor it to show how you can connect customers with the right products.
Write a Personalised Cover Letter: Don’t just send a generic cover letter. Show us why you’re excited about the Sales Advisor role at EE. Mention specific products or services you love and how you can help customers find their perfect match.
Show Off Your Tech Savvy: Since we’re all about mobile technology, let us know about your knowledge in this area. Whether it’s your favourite gadgets or apps, share how you can use that passion to enhance the customer experience.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Sodha and Company Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of mobile technology and the products EE offers. Familiarise yourself with the latest devices, plans, and services so you can confidently answer questions and provide expert advice during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered outstanding customer service. Think about how you engaged with customers, resolved issues, or went the extra mile to meet their needs. This will demonstrate your suitability for the role.
✨Practice Active Listening
During the interview, show that you can listen actively. This means not just hearing the questions but also understanding what the interviewer is looking for. Respond thoughtfully and ask clarifying questions if needed, which shows your genuine interest in the conversation.
✨Be Ready to Sell
Expect to be put on the spot to sell a product or service during the interview. Prepare a short pitch for a popular EE product, highlighting its features and benefits. This will showcase your sales skills and ability to connect with customers effectively.