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For Companies At a Glance
- Tasks: Lead and coordinate soft services like reception, catering, and events in a corporate setting.
- Company: Join Sodexo, a leader in delivering exceptional workplace experiences with a focus on luxury hospitality.
- Benefits: Enjoy competitive salary, career development opportunities, and a vibrant work culture.
- Why this job: Be part of a dynamic team that transforms corporate environments into luxurious experiences.
- Qualifications: Experience in luxury hotels or corporate settings; strong leadership and communication skills required.
- Other info: Ideal for those who thrive in fast-paced, client-facing roles and love hospitality.
The predicted salary is between 42000 - 84000 £ per year.
Overview
We’re seeking a polished, proactive, and service-obsessed Workplace Manager to lead all soft FM services across a high-profile corporate environment in Epsom. This is a rare opportunity to bring luxury hospitality standards into a forward-thinking workplace, ensuring every interaction reflects excellence, professionalism, and care. Salary: £70,000. Shift Pattern: Monday–Friday. Sodexo rewards and benefits.
Responsibilities
- Lead and coordinate all soft FM services across the site.
- Translate five-star hospitality standards into a corporate setting.
- Inspire and develop a multi-disciplinary, guest-facing team.
- Oversee VIP events, executive visits, and corporate hospitality.
- Maintain compliance with HSE standards and company policies.
- Drive innovation and service improvements to exceed expectations.
- Manage budgets and resources efficiently without compromising quality.
- Drive the day-to-day delivery of multiple service streams, including reception, housekeeping, catering, security, mailroom, events, and workplace experience; act as the key client contact, build strong relationships, anticipate needs, and ensure seamless, high-touch service at every level.
Ideal Candidate Profile
- Background in luxury hotels or premium corporate headquarters.
- Proven experience in front-of-house, guest services, F&B, or housekeeping leadership.
- Strong people leadership skills with a focus on service excellence.
- Skilled in managing multiple service providers and operational priorities.
- Confident communicator with executive-level presence.
- Calm, resourceful, and solutions-focused in dynamic environments.
Preferred Qualifications
- IWFM Level 3–4 or equivalent in Facilities or Service Management.
- Hospitality Management qualification or similar hotel operations training.
- IOSH Managing Safely or equivalent HSE certification.
Attached documents
- HR-5933_Benefits UK Brochure V9.pdf
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Facilities Services
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Workplace Manager employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Manager
✨Tip Number 1
Familiarise yourself with luxury hospitality standards and how they can be applied in a corporate environment. Research successful case studies where these standards have been implemented to demonstrate your understanding during interviews.
✨Tip Number 2
Network with professionals in the facilities management and hospitality sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Workplace Manager role.
✨Tip Number 3
Prepare to discuss your experience in managing multiple service streams. Think of specific examples where you successfully coordinated teams or services, and be ready to explain how you ensured high-quality delivery under pressure.
✨Tip Number 4
Showcase your leadership skills by highlighting any previous experience in developing teams. Be prepared to share your approach to inspiring and motivating staff, as well as how you handle challenges in a dynamic work environment.
We think you need these skills to ace Workplace Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury hospitality or corporate environments. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage multiple service streams effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for service excellence and how your background aligns with the role of Workplace Operations Manager. Use specific examples from your past experiences to illustrate your capability in leading teams and managing high-profile events.
Highlight Relevant Qualifications: Clearly list any qualifications that are relevant to the role, such as IWFM Level 3-4 or equivalent certifications in Facilities Management. Mention any hospitality management training that showcases your expertise in the field.
Showcase Your Communication Skills: Since the role requires confident communication with executive-level clients, ensure your application reflects your strong communication abilities. Use professional language and structure your application clearly to demonstrate your attention to detail.
How to prepare for a job interview at Sodexo
✨Showcase Your Hospitality Experience
Make sure to highlight your background in luxury hotels or premium corporate environments. Share specific examples of how you've delivered exceptional service and maintained high standards, as this role demands a strong focus on hospitality.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading teams, especially in guest-facing roles. Be ready to provide examples of how you've inspired and developed your team to achieve service excellence, as this is crucial for the Workplace Manager position.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities outlined in the job description. Be prepared to discuss how you would manage multiple service streams and ensure seamless operations, showcasing your ability to handle dynamic environments.
✨Communicate Confidently
As a confident communicator with an executive-level presence, practice articulating your thoughts clearly and professionally. This will help you convey your ideas effectively during the interview and demonstrate your suitability for a high-profile corporate environment.