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- Tasks: Create a positive workplace experience and manage day-to-day operations.
- Company: Join the dynamic Sodexo team at UA92, Trafford, Manchester.
- Benefits: Competitive pay, mental health support, discounts, and career development opportunities.
- Why this job: Be part of a team that values you and makes a real impact.
- Qualifications: Strong customer service skills and excellent organisational abilities.
- Other info: Flexible working environment with great growth potential.
The predicted salary is between 13 - 16 ÂŁ per hour.
40 hours per week, Monday to Friday – £15.38 per hour. Free onsite parking. We are recruiting a Workplace Coordinator to join the Sodexo team, based at UA92, Trafford, Manchester. The successful candidate will be a key client‑facing member of the onsite team, responsible for the day‑to‑day operational delivery of Facilities Management services. You will play an important role in creating a positive workplace experience, providing a consistently professional, welcoming service while adhering to Sodexo policies, standards, and values, and actively promoting the Sodexo brand and company image at all times.
What you’ll do:
- Deliver an exceptional customer experience by ensuring a pleasant, clean, safe, and professional environment for all building users.
- Act as the single point of contact for customers and clients, demonstrating ownership of issues and delivering timely, effective solutions.
- Enforce site rules, standards, and compliance, including Housekeeping, Security, and Health & Safety across all floors.
- Manage and coordinate services, including the Housekeeping team, mobile technical teams, local contractors, and liaise with the landlord for wider building maintenance.
- Plan, coordinate, and deliver events end to end, including hospitality, lobby host services, and on‑site event support.
What you bring:
- Strong customer focus with proven customer service skills, able to anticipate individual needs while consistently meeting service levels.
- Highly organised with excellent attention to detail, strong prioritisation, planning skills, and a proactive, can‑do attitude.
- Flexible, self‑motivated, and able to work autonomously or under pressure in a corporate environment, with sound judgment on when to escalate.
- Confident in delivering FM services efficiently, with a service‑oriented and innovative approach, and the ability to communicate effectively at all levels.
- Strong team player who actively supports a “one team” culture, taking initiative to cover and assist colleagues when required, supported by solid PC skills including MS Office.
What we offer:
- Unlimited access to an online platform offering mental health and well‑being support.
- Employee Assistance Program to help with everyday issues or larger problems where you may need additional support, including legal and financial advice and support with work‑related issues or personal issues such as bereavement.
- Access to a 24‑hour virtual GP Service.
- Sodexo Discounts Scheme offers great deals 24/7 (also open to friends and family).
- Mercer Aspire Pension Plan membership.
- Learning and development tools to grow and succeed throughout your career at Sodexo.
- Bike to Work Scheme to help colleagues do their bit for the environment whilst keeping fit.
Ready to be part of something greater? Apply today and start your journey with Sodexo!
Workplace Coordinator employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Coordinator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Sodexo and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering an exceptional experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Show off your organisational skills! As a Workplace Coordinator, you'll need to juggle multiple tasks. Prepare to discuss how you prioritise and manage your time effectively, especially in a busy environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Workplace Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills match the Workplace Coordinator role. Use keywords from the job description to show we’re on the same page!
Show Off Your Customer Service Skills: Since this role is all about delivering an exceptional customer experience, share specific examples of how you've gone above and beyond in previous jobs. We love hearing about your successes!
Be Organised and Detail-Oriented: Demonstrate your organisational skills by presenting a clear and concise application. A well-structured CV and cover letter will catch our eye and show us you’re the right fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Sodexo
✨Know the Company Inside Out
Before your interview, take some time to research Sodexo and its values. Understand their commitment to customer service and how they create a positive workplace experience. This will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
As a Workplace Coordinator, you'll need to demonstrate strong customer focus. Prepare examples from your past experiences where you’ve gone above and beyond to meet customer needs. Highlight your ability to anticipate issues and provide effective solutions.
✨Be Organised and Detail-Oriented
Since the role requires excellent planning and prioritisation skills, come prepared to discuss how you manage multiple tasks. You might even want to bring a planner or a digital tool that showcases your organisational skills.
✨Demonstrate Team Spirit
Sodexo values a 'one team' culture, so be ready to talk about how you’ve collaborated with colleagues in the past. Share specific instances where you supported your team or took the initiative to help others, showing that you’re a true team player.
