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- Tasks: Supervise daily retail operations and enhance customer experiences at our convenience store.
- Company: Join Sodexo, a company that values your individuality and purpose.
- Benefits: Competitive pay, mental health support, discounts, and career growth opportunities.
- Other info: Flexible work environment with full training and protective uniform provided.
- Why this job: Make a real impact on the lives of Armed Forces personnel every day.
- Qualifications: Experience in retail supervision and a passion for outstanding customer service.
The predicted salary is between 25000 - 28000 £ per year.
37.5 hours per week, 5 out of 7 days, £13.46 per hour. Car parking available.
As a Retail Supervisor at Sodexo at Worthy Down Barracks, you'll supervise the day-to-day retail business in our convenience store. Your and your team's role is mostly customer-facing and will interact with our Armed Forces personnel every day, improving quality of life for all that you meet.
What you'll do:
- Ensure completion of all requested/contracted tasks and motivate your team to effectively ensure these are completed in a timely and thorough manner.
- Communicate efficiently about stock management with your team, and keep on top of scheduled deliveries.
- Take charge of monitoring team activity, coordinating daily actions and assisting customers.
- Champion new ways of working within the store through an open mindset and positive attitude.
- Ensure the team are proactive with supporting offers, promotions and any loyalty schemes.
- Carry out cleaning duties in all aspects of the store and facilities.
- Ability and confidence to challenge customers who look under 25 when buying restricted items.
What you bring:
- Supervisory level experience.
- You’ll set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You are not afraid to take the initiative where the retail manager is absent.
- You know how to play a part in creating a great team who share your passion and vision to make every customer's experience outstanding.
- You have experience in opening and closing a store / Key holder experience.
What we offer:
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan.
- A death in Service benefit for colleagues who pass away whilst employed by Sodexo.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment.
- Competitive compensation.
- Full training and full protective uniform supplied.
Ready to be part of something greater? Apply today!
Retail Supervisor in Winchester employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Winchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sodexo's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of something greater.
✨Tip Number 2
Practice your customer service skills! As a Retail Supervisor, you'll be interacting with customers daily. Think of examples from your past experiences where you've gone above and beyond for customers, and be ready to share those stories.
✨Tip Number 3
Show off your leadership skills! Be prepared to discuss how you've motivated teams in the past. Highlight any initiatives you've taken to improve team performance or customer satisfaction—this is key for the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Sodexo family. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Supervisor in Winchester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for retail shine through! We want to see how much you care about delivering a fantastic customer experience and how you can motivate your team.
Tailor Your CV: Make sure your CV highlights your supervisory experience and any relevant skills. We love seeing how you've taken the initiative in previous roles, so don’t hold back on those examples!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your experiences and skills effectively without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Sodexo.
How to prepare for a job interview at Sodexo
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially around stock management and customer service. Familiarise yourself with common retail challenges and think about how you would handle them. This will show that you're proactive and ready to take charge!
✨Show Off Your Supervisory Skills
Be prepared to discuss your previous supervisory experience in detail. Think of specific examples where you motivated your team or improved customer experiences. This will help demonstrate that you can lead effectively, even when the retail manager is absent.
✨Emphasise Teamwork and Communication
Since this role involves a lot of team coordination, highlight your ability to communicate clearly and work well with others. Share examples of how you've successfully collaborated with a team to achieve goals or tackle challenges in a retail setting.
✨Bring a Positive Attitude
Sodexo values a positive mindset, so make sure to convey your enthusiasm for the role. Talk about how you champion new ways of working and how you keep morale high within your team. A great attitude can set you apart from other candidates!