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For Companies At a Glance
- Tasks: Lead technical services delivery across multiple sites, ensuring compliance and operational efficiency.
- Company: Join Sodexo, a leader in facilities management with a focus on safety and sustainability.
- Benefits: Enjoy mental health support, financial tools, and discounts for you and your family.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in a high-profile public sector role while developing your leadership skills.
- Qualifications: NVQ Level 5 in Engineering and strong multi-disciplinary engineering knowledge required.
The predicted salary is between 60000 - 60000 ÂŁ per year.
We are seeking an experienced and technically strong Technical Services Manager to lead Hard FM Technical Services delivery across the HMRC West estate. This is a handsâon leadership role supporting a complex, multiâsite public sector contract within the HM Revenue & Customs (HMRC) West portfolio. This position will be covering the Birmingham/Telford areas and requires an individual who can travel across this geography, ensuring safe, compliant and efficient engineering service delivery.
As Technical Services Manager, you will provide technical leadership and operational oversight across multiple live operational sites. You will ensure statutory compliance, asset reliability, and service continuity across critical infrastructure including:
- Mechanical & Electrical (M&E) systems
- HVAC and BMS systems
- Life safety systems
- Building fabric assets
You will embed a strong safety culture aligned to Sodexo's Zero Harm Mindset, ensuring all operations comply fully with health, safety and environmental legislation.
What you'll do:
- Provide technical oversight of planned and reactive maintenance delivery.
- Lead and manage multi-disciplinary engineering teams across a defined geographic patch.
- Ensure zero statutory compliance breaches across all assets and systems.
- Manage specialist subcontractors and supply chain partners to deliver safe, high-quality services.
- Oversee Safe Systems of Work, Permit to Work and risk management processes.
- Solve complex technical issues across electrical, mechanical, HVAC, BMS and life safety systems.
- Optimise resource deployment while balancing cost control, compliance and risk.
- Lead engineering and organisational change initiatives.
- Deliver forward maintenance planning and support lifecycle and capital forecasting.
- Ensure accurate maintenance records and compliance evidence are captured within CAFM/CMMS systems (Maximo desirable).
- Provide management reporting.
- Mentor apprentices and junior engineers.
- Drive sustainable improvements in service delivery and environmental performance.
- Oversee the condition and suitability of tools, and PPE.
- Collaborate with Asset Management, Compliance and Operational teams to ensure integrated delivery.
The Environment
HMRC West is a high-profile, multiâsite public sector contract requiring:
- High levels of technical compliance
- Robust asset reliability
- Operational resilience within live environments
- Strong supply chain management
- Forward maintenance and lifecycle planning
- Delivery of engineering change programmes
You will play a critical role in maintaining operational continuity for a major UK government department.
What you bring:
Essential Qualifications & Technical Competence
- NVQ Level 5 (or equivalent) in Engineering or Technical Services.
- Strong multi-disciplinary engineering knowledge (electrical, mechanical, HVAC, BMS, life safety, building fabric).
- Demonstrable knowledge of engineering compliance frameworks and statutory requirements.
- IOSH Managing Safely (minimum) or equivalent H&S qualification.
- Strong understanding of Safe Systems of Work and Permit to Work procedures.
Experience
- Proven experience managing engineering teams in a Hard FM environment.
- Experience managing subcontractors and supply chain partners.
- Experience within complex, multiâsite operational environments.
- Experience managing compliance documentation and audit processes.
- Experience contributing to minor works and engineering projects.
- Experience with CMMS/CAFM systems (Maximo desirable).
- Experience managing forward maintenance and lifecycle planning.
- Public sector or regulated environment experience (desirable).
Skills & Attributes
- Strong problemâsolving capability under pressure.
- Ability to prioritise competing technical demands.
- Confident and credible technical leader.
- Excellent stakeholder communication skills.
- Commercial awareness and budget management capability.
- Strong IT skills (Microsoft Office, reporting systems, CAFM).
What we offer:
- Mental health & wellbeing support
- Employee Assistance Programme for personal, legal, and financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
- Cycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today!
Technical Services Manager in West Bromwich employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Technical Services Manager in West Bromwich
â¨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and donât be shy about letting people know youâre on the hunt for a Technical Services Manager role. You never know who might have the inside scoop on an opportunity!
â¨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and leadership skills. Be ready to discuss how you've tackled complex issues in past roles, especially in Hard FM environments. Show them youâre the confident and credible leader they need!
â¨Tip Number 3
Donât just apply anywhere; focus on companies that align with your values and expertise. We recommend applying through our website for the best chance at landing that Technical Services Manager position. Itâs where the magic happens!
â¨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and how you can contribute to their team.
We think you need these skills to ace Technical Services Manager in West Bromwich
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Technical Services Manager role. Highlight your experience in managing engineering teams and your knowledge of compliance frameworks. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the job description, and donât forget to show your enthusiasm for joining us at StudySmarter.
Showcase Your Technical Skills: Since this role requires strong technical knowledge, make sure to highlight your expertise in M&E systems, HVAC, and BMS. We want to know how youâve solved complex technical issues in the past, so donât hold back on those details!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates from us!
How to prepare for a job interview at Sodexo
â¨Know Your Technical Stuff
As a Technical Services Manager, you'll need to showcase your strong multi-disciplinary engineering knowledge. Brush up on key areas like M&E systems, HVAC, and life safety systems. Be ready to discuss specific examples from your past experience where you solved complex technical issues.
â¨Demonstrate Leadership Skills
This role requires hands-on leadership, so prepare to talk about your experience managing engineering teams. Think of instances where you led a team through challenges or implemented changes that improved service delivery. Highlight your ability to mentor junior engineers as well.
â¨Showcase Compliance Knowledge
Understanding statutory compliance is crucial for this position. Familiarise yourself with relevant compliance frameworks and be prepared to discuss how you've ensured zero breaches in previous roles. Bring examples of how you managed compliance documentation and audit processes.
â¨Communicate Effectively
Strong stakeholder communication skills are essential. Practice articulating your thoughts clearly and confidently. You might be asked to explain complex technical concepts to non-technical stakeholders, so think about how you can simplify your explanations while still being thorough.