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- Tasks: Lead a dynamic retail team and ensure exceptional service for our Armed Forces personnel.
- Company: Join Sodexo, a supportive employer with a focus on career development.
- Benefits: Enjoy competitive pay, staff discounts, and wellbeing support.
- Why this job: Make a real difference in the lives of others while developing your leadership skills.
- Qualifications: Must be 18+, with previous retail supervisory experience and a passion for customer service.
- Other info: Flexible shifts, on-the-job training, and great career growth opportunities await you!
The predicted salary is between 11 - 15 £ per hour.
37.5 hours per week working 5 days out of 7 - various shifts:
- Morning shift 07:00 to 15:00
- Afternoon shift 09:00 to 17:00
- Late Shift 13:30 to 21:30
£12.71 per hour
Free car parking on site
10% staff discount in on-site shop
Family days with flying displays
Enjoy a Costa coffee and a cake at our onsite café, The Common Room
Discounted membership at on-site gym
Sodexo Rewards and Benefits - Discounts at Sodexo partner brands
Due to security requirements, you must have been continuously resident in the UK for the last 3 years to apply for this position.
Job Description:
Join the Sodexo team as a Retail Supervisor and play an integral role in running our dynamic convenience store, providing exceptional service to our Armed Forces personnel. Your leadership and customer-focused approach will help enhance the day-to-day lives of everyone you meet.
What you’ll do:
- Lead by example and inspire your team to complete all tasks efficiently and to the highest standard.
- Take charge of stock management, keeping a close eye on deliveries and ensuring shelves are fully stocked.
- Supervise daily operations, manage team activities, and be the go-to person for customer queries and support.
- Foster a positive and open-minded culture, driving new initiatives and creative ways of working within the store.
- Promote and support offers, discounts, and loyalty schemes to enhance the customer experience.
- Maintain a clean, safe, and well-organised store environment.
- Confidently verify IDs for restricted items, ensuring compliance with store policies.
What you bring:
- Must be 18 or over to sell restricted items.
- Previous supervisory experience in retail or customer service, with a proven ability to support a team.
- A hands-on approach and passion for delivering an outstanding customer experience.
- Ability to take the reins when the retail manager is away, showing initiative and confidence.
- Strong team-building skills, fostering a positive and collaborative environment.
- Experience with store openings and closures, and familiarity with key-holder responsibilities.
- A proactive mindset, ensuring both you and your team stay ahead of tasks and deliver the best service possible.
What we offer:
- On-the-job training with experienced professionals.
- Fully funded apprenticeship qualifications.
- Career development opportunities within Sodexo.
- A friendly and supportive work environment.
- Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
- Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
- Career Growth - Apprenticeships, learning tools, and development opportunities.
- Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
Retail Supervisor in Wallingford employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Wallingford
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail industry. A personal recommendation can go a long way in landing that Retail Supervisor role.
✨Tip Number 2
Prepare for the interview by researching Sodexo and understanding their values. Show us how your experience aligns with their mission to provide exceptional service, and don’t forget to highlight your leadership skills!
✨Tip Number 3
Practice common interview questions related to retail supervision. Think about scenarios where you’ve led a team or handled customer queries effectively. We want to see your hands-on approach in action!
✨Tip Number 4
Apply through our website for the best chance of getting noticed. Make sure to tailor your application to showcase your relevant experience and passion for delivering outstanding customer service in a retail environment.
We think you need these skills to ace Retail Supervisor in Wallingford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Retail Supervisor role. Highlight any previous supervisory experience and customer service skills, as these are key for us at Sodexo.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for retail and leadership. Mention how you can contribute to our team and enhance the customer experience at our store.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, so avoid jargon and make sure your qualifications stand out.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Retail Supervisor position at RAF Benson.
How to prepare for a job interview at Sodexo
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Retail Supervisor role. Familiarise yourself with the key responsibilities like stock management and team supervision. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or improved customer service. Highlighting your hands-on approach will show them you're ready to take charge.
✨Be Customer-Focused
Since this role involves providing exceptional service to Armed Forces personnel, think of specific instances where you've gone above and beyond for customers. Discuss how you can enhance their shopping experience and promote loyalty schemes effectively.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and any upcoming initiatives. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
