Venue Services Director

Venue Services Director – Hampden Park, Glasgow

Salary: Competitive + bonus + excellent benefits

Contract Type: Permanent | Full Time 40hrs pw 5/7

At Sodexo Live!, we bring people together through exceptional catering and hospitality experiences – and there’s no better stage for this than Scotland’s national stadium, Hampden Park.

We are seeking a passionate and accomplished Venue Services Director to lead the hospitality front line, ensuring every match day, concert, and event is powered by outstanding food, service, and atmosphere.

This role offers a unique opportunity to oversee all stadia catering and hospitality operations at one of the UK’s most iconic venues, from managing busy public concourses to curating high-end hospitality in premium suites. Your leadership will be vital in delivering memorable experiences and driving commercial success.

We desire a hospitality-driven leader with sharp commercial insight and operational confidence. If you excel at creating top-tier guest experiences, managing complex venue operations, and thrive under pressure in high-profile environments, this could be your next big move.

Main Responsibilities

1. Lead with vision, championing Sodexo Live!’s premium catering and hospitality at Hampden Park.
2. Inspire and manage high-performing teams across retail catering, corporate hospitality, and event services, ensuring quality, consistency, and innovation.
3. Drive operational excellence through cost control, efficient staffing, and commercial thinking across all food, beverage, and service operations.
4. Build and maintain strong client relationships through trust and collaboration.
5. Take full responsibility for health & safety, food safety, and licensing compliance, ensuring guest safety and experience.
6. Lead with resilience, adaptability, and passion for hospitality.

For a comprehensive list of responsibilities, please refer to the attached job description.

The Ideal Candidate

• Proven leadership experience in stadia or large-scale hospitality environments, with a deep understanding of public catering and high-end hospitality.
• Experience managing P&L accounts, interpreting commercial data, and leveraging insights for growth and profitability.
• Excellent communication skills, capable of engaging clients, partners, and teams.
• Ability to motivate large, diverse teams across multiple service lines.
• Strong knowledge of food safety, health and safety regulations, and Scottish alcohol licensing.
• Resilient, self-motivated, and capable of thriving under pressure.
• Experience in conferences, events, or stadium catering is highly desirable.

What We Offer

• Competitive salary + performance bonus
• £1,300 flexible benefits fund
• Up to 6% contributory pension scheme
• Buy/sell up to 3 holidays
• Volunteering days with STOP HUNGER
• Exclusive discounts on health, retail, and hospitality

We are a Disability Confident Leader employer, committed to inclusivity and supporting disabled candidates through our scheme.

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