Sodexo is seeking a Helpdesk Customer Service Agent in Swindon to provide prompt, professional service to customers and suppliers. You will handle initial inquiries via phone or email, accurately log service requests in CAFM, and escalate issues proactively.
Role requires logging calls with details, monitoring the Building Management System during out-of-hours, and working shifts including nights and weekends.
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Helpdesk & Facilities Support β 24/7 Shifts in Swindon employer: Sodexo
Sodexo is an excellent employer that prioritises the wellbeing of its employees and the community, offering a supportive work culture where teamwork and customer service excellence are at the forefront. With flexible hours, comprehensive benefits including the Blue Light Card, and opportunities for personal growth within the healthcare sector, working as a Subway Sandwich Artist at Royal Stoke Hospital allows you to make a meaningful impact while enjoying a rewarding career in a vibrant environment.