Supplier Relationship Manager

Overview

We\’re looking for a Supplier Relationship Manager to lead supplier engagement across the UK & Ireland, with a strong focus on the Hard FM supply chain. You\’ll implement strategic supplier management practices to drive efficiency, cost savings, and operational ease, while proactively mitigating risks to protect our organisation and clients. This is a key role in shaping supplier partnerships and delivering long-term value. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

Responsibilities

• Implement the SRM strategy, ensuring it meets the operational and commercial needs of the organisation.
• Proactively seek and build continuous and meaningful engagement with the business and suppliers to shape services and improve value delivered from the supply chain.
• Support the preparation of meetings with the supplier at various management levels, including Top to Top meetings involving platform directors / other key contacts.
• Develop and implement joint business plans with strategic and collaborative suppliers which ensure that customer focus is paramount.
• Conduct relationship assessments and work with key stakeholders to create relationship action plans to increase Sodexo leverage and reduce the risk profile of the relationship.
• Conduct 360° surveys with suppliers to identify opportunities to improve the overall relationship.
• Support Category Management during Category Review through provision of accurate and meaningful data & feedback regarding the supplier\’s performance to enable the creation of a Category Plan.
• Support the creation of service/goods specifications / SLA / KPIs which are tailored to individual category requirements for inclusion within supplier agreements.
• Monitor supplier compliance with terms of contract on an ongoing basis.
• Drive growth incentives within contracts to generate PI/savings.
• Ensure supplier completed all required governance activities including agreement to new standards/policies and updating of PQQ information.
• Please see attached job description for further information regarding the role requirements.

Ideal Candidate / Qualifications

• Strong experience in supply management.
• Proven track record in complex relationship management.
• Hard FM experience and knowledge.
• Be able to build and maintain strong relationships at all levels of the business.
• Be organised, methodical and self-motivated whilst having an ability to work independently or as part of a team.
• Able to demonstrate a flexible ability to predetermine workload demand and prioritisation skills, to identify the urgent business need for support.
• Ability to work in a matrix environment.
• Financial acumen and results orientated with ability to present results in a structured and professional manner.
• Excellent external networking capabilities and presentation skills.

Package Description

Competitive salary depending on experience. Working with Sodexo is more than a job; it\’s a chance to be part of something greater. You\’ll belong in a company and team that values you and will support your growth, with 20+ Sodexo benefits such as retirement plans, discounts, gym discounts, and confidential employee assistance programs. For further details regarding our Sodexo benefits please see attached.

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to equal opportunities and celebrate diversity. We are an inclusive workplace and welcome applications from all backgrounds. We are a Disability Confident Leader employer and run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.