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- Tasks: Support patients and colleagues by managing service requests and ensuring quick responses.
- Company: Leading healthcare service provider focused on positive patient experiences.
- Benefits: Flexible hours, mental health resources, discounts, and comprehensive training.
- Why this job: Join a dynamic team and make a real difference in patient care every day.
- Qualifications: Strong IT skills and excellent communication abilities required.
- Other info: Perfect for students seeking part-time work with meaningful impact.
The predicted salary is between 13 - 16 £ per hour.
A leading service provider is seeking a Helpdesk Operative to ensure positive patient experiences at Royal Stoke Hospital. You will handle service requests, maintain response times, and support colleagues.
The ideal candidate must possess strong IT skills, be an excellent communicator, and thrive in a dynamic healthcare environment.
The role offers flexible shifts and a range of benefits including mental health resources, discounts, and comprehensive training. Join the team and make a difference every day.
Healthcare Helpdesk Operative - 15h/wk, Flexible Hours in Stoke-on-Trent employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Helpdesk Operative - 15h/wk, Flexible Hours in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Royal Stoke Hospital on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your IT skills and communication style can shine in a healthcare setting. We want to show them we’re the perfect fit!
✨Tip Number 3
Show off your flexibility! Since the role offers flexible hours, be ready to discuss your availability and how you can adapt to the team's needs. It’s all about making it work for everyone!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you ace the process!
We think you need these skills to ace Healthcare Helpdesk Operative - 15h/wk, Flexible Hours in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT skills and communication abilities. We want to see how you can contribute to positive patient experiences, so don’t be shy about showcasing relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how you thrive in dynamic environments. We love seeing genuine enthusiasm for helping others.
Showcase Your Flexibility: Since the role offers flexible hours, mention your availability and willingness to adapt. We appreciate candidates who can fit into our varied shift patterns while maintaining a positive attitude.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you!
How to prepare for a job interview at Sodexo
✨Know Your IT Stuff
Make sure you brush up on your IT skills before the interview. Familiarise yourself with common helpdesk software and troubleshooting techniques, as you'll likely be asked about your technical abilities and how you handle service requests.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. You might want to prepare examples of how you've effectively communicated with colleagues or patients in the past.
✨Show Your Adaptability
The healthcare environment can be dynamic, so be ready to discuss how you've thrived in fast-paced situations. Think of specific instances where you had to adapt quickly to changes or challenges and how you managed them.
✨Emphasise Your Passion for Patient Care
This role is all about ensuring positive patient experiences, so convey your passion for helping others. Share stories that highlight your commitment to patient care and how you’ve made a difference in previous roles.
