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- Tasks: Prepare and serve food while ensuring excellent customer service at Royal Stoke Hospital.
- Company: Join Sodexo, a global leader in improving quality of life.
- Benefits: Competitive pay, flexible hours, mental health resources, and discounts on high street brands.
- Why this job: Make a meaningful difference in patients' experiences while developing your skills.
- Qualifications: Experience in food service and strong communication skills preferred.
- Other info: Dynamic team environment with opportunities for personal growth and development.
The predicted salary is between 10 - 13 £ per hour.
Healthy outcomes start with positive patient experiences.
22.5 Hours / Any 3 days over 7 (including weekends) / Covering afternoon and night shifts
£10.45 - £12.60 per hour
Uniform Provided / Access to Blue Light Card / Sodexo Benefits
20 Days Holiday per Year (pro rata)
Location is Royal Stoke Hospital
Please take the time to read the attached job description.
Job Introduction
Feed our customers and we’ll fuel your career. At Sodexo, we believe that each interaction is an opportunity to make a meaningful difference. As a Food Service Assistant at Royal Stoke Hospital, you’ll play a vital role in enhancing the daily experiences of patients, visitors, and staff. Your dedication to exceptional customer service can help alleviate the stress often associated with hospital stays, contributing to a more comfortable environment for all.
Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.
What You’ll Do:
- This role will cover both Subway and Costa outlets
- Prepare and present retail/food produce for daily service in line with specifications and Sodexo standards
- Maintain food safety, allergen awareness, stock rotation, and hygiene standards to ensure guest and staff safety
- Deliver excellent customer service, including upselling and supporting positive feedback and survey results
- Operate and declare the till daily, accurately capturing all revenue
- Support promotional activity by maintaining adequate stock levels and minimising waste or spoilage
- Participate in training, appraisals, and competency checks, and carry out additional duties to support smooth retail operations
What you bring:
- Previous experience in food preparation and service within a fast-paced retail or customer-facing environment
- Level 2 Food Safety qualification (preferred) with strong literacy and numeracy skills
- Excellent communication and interpersonal skills with the ability to engage customers and colleagues at all levels
- Strong time management and organisational skills, able to prioritise effectively under pressure
- Self-motivated with a positive attitude to learning and personal development
- Team player who works well collaboratively while maintaining high standards
What we offer:
Working at Sodexo isn’t just a job - it’s a chance to make a difference every day. You’ll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:
- Mental health and wellbeing resources
- Employee Assistance Programme (including financial/legal advice & personal support)
- Free health & wellbeing app with 24/7 virtual GP access
- Discounts on high street brands for you and your family
- Salary finance tools and financial wellbeing resources
- Retirement savings plan and life insurance
- Full training and protective uniform provided.
- Opportunities to gain experience through learning and development.
- Cycle to Work scheme & volunteering opportunities.
- Flexible working and a dynamic team environment
- Competitive pay
Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo. We may close this advert early if we receive a high number of applications - so don’t wait!
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Food service assistant (Flexible retail support) in Stoke-on-Trent employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food service assistant (Flexible retail support) in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sodexo. Understand their values and what they stand for. This will help you connect your experiences to their mission and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience in food service can enhance patient experiences at Royal Stoke Hospital. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your customer service skills! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This role is all about making a difference, so let them see your passion for providing excellent service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re enthusiastic about the role and keeps you fresh in their minds.
We think you need these skills to ace Food service assistant (Flexible retail support) in Stoke-on-Trent
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Food Service Assistant. Make sure you understand the role and how your experience fits in!
Show Off Your Customer Service Skills: We love candidates who can demonstrate their customer service skills. In your application, share specific examples of how you've made a positive impact on customers in previous roles. This is your chance to shine!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to highlight relevant experience and skills that match our requirements. We want to see how you can contribute to our team at Sodexo.
Apply Through Our Website: Ready to take the plunge? Make sure you apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Sodexo
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Food Service Assistant at Sodexo. Familiarise yourself with food safety standards, customer service expectations, and the specific outlets you'll be working in, like Subway and Costa. This knowledge will help you answer questions confidently.
✨Showcase Your Experience
Be ready to discuss your previous experience in food preparation and customer service. Think of specific examples where you excelled in a fast-paced environment or received positive feedback from customers. This will demonstrate your ability to thrive under pressure and contribute positively to the team.
✨Emphasise Teamwork
Sodexo values collaboration, so highlight your ability to work well in a team. Share instances where you supported colleagues or contributed to a positive team dynamic. This shows that you're not just focused on individual success but also on enhancing the overall experience for everyone.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about training opportunities, team culture, or how Sodexo measures success in this role. This not only shows your interest in the position but also helps you determine if it's the right fit for you.
