De-escalation guard in Stockport

De-escalation guard in Stockport

Stockport Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Sodexo

At a Glance

  • Tasks: Ensure safety and security while interacting with staff and visitors at a probation centre.
  • Company: Join Redfern Building in Manchester, a vital community hub.
  • Benefits: Access to mental health resources, discounts, and career growth opportunities.
  • Other info: Enjoy flexible work, full training, and a supportive team culture.
  • Why this job: Make a positive impact on lives while developing your skills in a dynamic environment.
  • Qualifications: Must be 18+, hold a valid SIA license, and have strong communication skills.

The predicted salary is between 30000 - 40000 £ per year.

Are you looking for a role where no two days are the same? As a De‑escalation Guard at Redfern Building, Sadlers Yard, Manchester, M4 4AH you'll play a crucial role in maintaining the safety and security of both the building and the people inside. This site is a probation centre, meaning you'll regularly interact with ex‑offenders and probation staff. Your presence will contribute to a safer environment and positively impact the lives of those you encounter.

What You'll Do

  • Welcome and assist staff, visitors, and contractors while ensuring strict adherence to security protocols.
  • Maintain a safe and secure environment for all building users.
  • Monitor CCTV, Access Control, and other security systems to detect and prevent security threats.
  • Act as the first line of response to security incidents, system activations, and fault reports.
  • Handle calls, relay messages, and provide clear guidance to staff and visitors.
  • Conduct regular security patrols to ensure ongoing safety and compliance.

Qualifications

  • Please note - age restriction applies for this position, so candidates must be over the age of 18+ and have a valid in date SIA license.
  • Strong interpersonal skills, with the ability to engage professionally with staff, visitors, and local authorities.
  • Excellent communication and situational awareness.
  • Previous experience in a similar role is preferred.
  • Knowledge of security procedures and emergency response protocols.
  • Due to the nature of the site, a full DBS clearance is required.

Benefits

  • Wellbeing Support - Unlimited access to mental health resources, a free health app with 24/7 virtual GP services, and an Employee Assistance Programme.
  • Financial Benefits - Discounts for you and your family, salary finance options, and a retirement savings plan.
  • Career Growth - Apprenticeships, training, and development opportunities.
  • Additional Perks - Cycle to Work scheme, volunteering opportunities, flexible work, and full training with a protective uniform provided.

De-escalation guard in Stockport employer: Sodexo

At Redfern Building in Manchester, we pride ourselves on being an exceptional employer that values the safety and wellbeing of our staff and the community. Our supportive work culture is enhanced by comprehensive wellbeing resources, career growth opportunities through training and apprenticeships, and a range of financial benefits, making it a rewarding place to work. Join us as a De-escalation Guard and make a meaningful impact while enjoying unique perks like flexible working and a cycle to work scheme.

Sodexo

Contact Details:

Sodexo Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land De-escalation guard in Stockport

Tip Number 1

Network like a pro! Reach out to people in the security industry, especially those who work at places like Redfern Building. A friendly chat can open doors and give you insider info on job openings.

Tip Number 2

Prepare for the interview by practising common questions related to de-escalation and security protocols. We recommend role-playing with a friend to boost your confidence and refine your responses.

Tip Number 3

Showcase your interpersonal skills during the interview. Remember, as a De-escalation Guard, you'll need to engage with a variety of people, so let your personality shine through!

Tip Number 4

Apply directly through our website for the best chance of landing the job. It shows you're serious about the position and gives us a chance to see your application first-hand!

We think you need these skills to ace De-escalation guard in Stockport

Interpersonal Skills
Communication Skills
Situational Awareness
Security Procedures Knowledge
Emergency Response Protocols
CCTV Monitoring
Access Control Management

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the De-escalation Guard role. Highlight your relevant experience, especially in security or similar environments, and show us how your skills align with what we're looking for.

Showcase Your Interpersonal Skills:Since you'll be interacting with a diverse range of people, it's important to emphasise your strong communication and interpersonal skills. Share examples of how you've successfully engaged with others in past roles.

Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us see your qualifications quickly!

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at Sodexo

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a De-escalation Guard. Familiarise yourself with security protocols, emergency response procedures, and the specific environment of a probation centre. This knowledge will help you answer questions confidently and demonstrate your commitment to the role.

Showcase Your Interpersonal Skills

Since this role involves interacting with ex-offenders and staff, it's crucial to highlight your strong interpersonal skills. Prepare examples from your past experiences where you've successfully communicated or de-escalated tense situations. This will show that you can handle the unique challenges of the job.

Prepare for Scenario-Based Questions

Expect scenario-based questions during the interview that assess your problem-solving abilities and situational awareness. Think about potential security incidents you might face and how you would respond. Practising these scenarios will help you articulate your thought process clearly during the interview.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.