At a Glance
- Tasks: Lead and manage technical services across multiple London sites, ensuring compliance and operational excellence.
- Company: Join Sodexo, a leader in facilities management with a commitment to innovation and inclusivity.
- Benefits: Enjoy competitive salary, wellbeing support, discounts, and opportunities for professional growth.
- Other info: Be part of a diverse team and access extensive learning and development tools.
- Why this job: Make a real impact in a prestigious role while driving engineering resilience and continuous improvement.
- Qualifications: Degree in Engineering or related field, with strong leadership and multi-disciplinary engineering knowledge.
The predicted salary is between 80000 - 80000 € per year.
Full time Monday - Friday (08:30-17:00) (site based with travel required across other London sites approximately 2 days per week)
Up to 80000 per annum DOE plus our Sodexo employee benefits package
Opportunities for professional development
Engineer a brighter future. As a Senior Technical Services Manager with Sodexo, you'll play a vital role in ensuring the safe, efficient and compliant operation of a prestigious multi‑site London portfolio. Your leadership and technical expertise will drive engineering resilience, operational performance and continuous improvement across critical infrastructure environments.
We are seeking an experienced Senior Technical Services Manager (Cluster Lead) to oversee the delivery of Hard FM and Technical Services across the London Cluster. This senior leadership role is responsible for managing all technical hard service obligations, ensuring high standards of compliance, service delivery and operational excellence across multiple client sites.
As a Senior Technical Services Manager you'll:
- Lead, manage and develop the Technical Services and Administration teams
- Ensure delivery of all Hard FM services to agreed SLA and KPI standards
- Manage planned preventative maintenance (PPM), reactive works and small projects
- Oversee contractor and subcontractor performance and compliance
- Ensure all statutory and health & safety compliance obligations are met
- Manage permits to work, RAMS and safe systems of work
- Support financial performance through cost control and budgeting
- Build strong client relationships and manage escalations effectively
- Drive innovation, process improvement and operational efficiencies
- Support lifecycle planning, engineering resilience and business continuity initiatives
- Produce clear operational and compliance reporting for stakeholders
What we're looking for:
- Degree, HND or equivalent qualification in Engineering or Technical discipline
- Strong multi-disciplinary engineering knowledge including electrical, mechanical, HVAC, life safety systems and BMS
- IOSH, NEBOSH or equivalent health & safety qualification
- Leadership experience within Hard FM or Technical Services environments
- Experience managing teams across multi-site operations
- Strong understanding of statutory compliance and risk management
- Excellent stakeholder management and communication skills
- Commercial and financial awareness
- Experience managing contractors and supply chain partners
Benefits:
- Unlimited access to an online platform offering wellbeing support
- An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
- Access to a 24hr virtual GP Service
- Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
- Save for your future by becoming a member of the Pension Plan
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
- Sodexo UK and Ireland's enhanced benefits and leave policies
We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability Network, SoTogether, Generations, and Origins. We're a Disability Confident Leader employer. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.
Senior Technical Services Manager - London employer: Sodexo
Sodexo is an exceptional employer, offering a dynamic work environment in the heart of London where you can lead and innovate within a prestigious multi-site portfolio. With a strong commitment to employee development, comprehensive benefits including wellbeing support and a robust Employee Assistance Programme, and a culture that values diversity and inclusion, Sodexo empowers its employees to thrive both personally and professionally. Join us to engineer a brighter future while enjoying the unique advantages of working in one of the world's most vibrant cities.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Services Manager - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Senior Technical Services Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to Hard FM and Technical Services, and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your leadership experience and technical expertise can drive operational performance and compliance. A confident delivery can make all the difference in leaving a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Sodexo and contributing to our mission of engineering a brighter future.
We think you need these skills to ace Senior Technical Services Manager - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior Technical Services Manager role. Highlight your leadership experience and technical expertise in Hard FM and Technical Services to grab our attention!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've driven operational performance and compliance in previous positions.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you’ve improved processes or led successful projects in multi-site operations.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it, so don’t miss out!
How to prepare for a job interview at Sodexo
✨Know Your Technical Stuff
Make sure you brush up on your engineering knowledge, especially in areas like electrical, mechanical, HVAC, and life safety systems. Be ready to discuss how you've applied this knowledge in past roles, particularly in managing Hard FM services.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in multi-site operations. Think about times when you've successfully managed teams or improved service delivery, and be ready to share these stories during the interview.
✨Understand Compliance Inside Out
Familiarise yourself with statutory compliance and risk management practices relevant to the role. Be prepared to discuss how you've ensured compliance in previous positions and how you would approach it in this new role.
✨Build Rapport with Stakeholders
Think about your communication style and how you build relationships with clients and stakeholders. Have a few examples ready that demonstrate your ability to manage escalations effectively and maintain strong client relationships.
