At a Glance
- Tasks: Lead and manage technical services across multiple London sites, ensuring compliance and operational excellence.
- Company: Join Sodexo, a global leader in improving Quality of Life services.
- Benefits: Earn up to £80,000 plus extensive employee benefits and professional development opportunities.
- Other info: Embrace a diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real impact in a prestigious role while driving innovation and efficiency.
- Qualifications: Degree in Engineering or related field with strong leadership and multi-disciplinary engineering knowledge.
The predicted salary is between 80000 - 80000 £ per year.
Location: London, W1F 7HS
Job Details:
- Full time Monday - Friday (08:30-17:00) (site based with travel required across other London sites approximately 2 days per week)
- Up to £80,000 per annum DOE plus our Sodexo employee benefits package
- Opportunities for professional development
Overview:
As a Senior Technical Services Manager with Sodexo, you'll play a vital role in ensuring the safe, efficient and compliant operation of a prestigious multi-site London portfolio. Your leadership and technical expertise will drive engineering resilience, operational performance and continuous improvement across critical infrastructure environments. We are seeking an experienced Senior Technical Services Manager (Cluster Lead) to oversee the delivery of Hard FM and Technical Services across the London Cluster. This senior leadership role is responsible for managing all technical hard service obligations, ensuring high standards of compliance, service delivery and operational excellence across multiple client sites.
Key Responsibilities:
- Lead, manage and develop the Technical Services and Administration teams
- Ensure delivery of all Hard FM services to agreed SLA and KPI standards
- Manage planned preventative maintenance (PPM), reactive works and small projects
- Oversee contractor and subcontractor performance and compliance
- Ensure all statutory and health & safety compliance obligations are met
- Manage permits to work, RAMS and safe systems of work
- Support financial performance through cost control and budgeting
- Build strong client relationships and manage escalations effectively
- Drive innovation, process improvement and operational efficiencies
- Support lifecycle planning, engineering resilience and business continuity initiatives
- Produce clear operational and compliance reporting for stakeholders
Qualifications:
- Degree, HND or equivalent qualification in Engineering or Technical discipline
- Strong multi-disciplinary engineering knowledge including electrical, mechanical, HVAC, life safety systems and BMS
- IOSH, NEBOSH or equivalent health & safety qualification
- Leadership experience within Hard FM or Technical Services environments
- Experience managing teams across multi-site operations
- Strong understanding of statutory compliance and risk management
- Excellent stakeholder management and communication skills
- Commercial and financial awareness
- Experience managing contractors and supply chain partners
Benefits:
- Salary up to £80,000 per annum (DOE) plus Sodexo employee benefits package
- Unlimited access to an online platform offering wellbeing support
- Extensive Employee Assistance Programme offering legal and financial advice, support with work or personal issues impacting wellbeing
- Access to a 24hr virtual GP Service
- Sodexo Discounts Scheme providing deals 24/7 across popular retailers (open to friends and family)
- Pension Plan membership
- Learning and development tools to support career growth
- Bike to Work Scheme to support environmental sustainability and fitness
- Enhanced benefits and leave policies across Sodexo UK and Ireland
About Sodexo:
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
Diversity and Inclusion:
We are committed to being an inclusive employer and welcome applications from people with a diverse variety of experiences, backgrounds and identities. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Senior Technical Services Manager employer: Sodexo
Sodexo is an exceptional employer, offering a dynamic work environment in the heart of London where you can thrive as a Senior Technical Services Manager. With a strong focus on employee development, comprehensive benefits including wellbeing support and a robust pension plan, and a commitment to diversity and inclusion, Sodexo fosters a culture of innovation and operational excellence. Join us to lead a talented team and make a meaningful impact across our prestigious multi-site portfolio while enjoying the unique advantages of working in one of the world's most vibrant cities.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Senior Technical Services Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and leadership skills. Think about real-life examples where you've driven operational performance or managed teams effectively. We want to see that you can walk the talk!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss how you've tackled challenges in previous roles, especially in multi-site operations. This will demonstrate your ability to handle the complexities of the Senior Technical Services Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Technical Services Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Technical Services Manager role. Highlight your leadership experience and technical expertise in Hard FM and Technical Services. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Sodexo. Share specific examples of your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Compliance Knowledge:Since compliance is key in this role, make sure to highlight your understanding of statutory compliance and risk management. We’re looking for someone who can ensure high standards across multiple sites, so don’t hold back on your relevant experience!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to explore more about what we do at Sodexo!
How to prepare for a job interview at Sodexo
✨Know Your Technical Stuff
As a Senior Technical Services Manager, you'll need to showcase your engineering knowledge. Brush up on key areas like electrical, mechanical, HVAC, and life safety systems. Be ready to discuss how you've applied this knowledge in past roles, especially in multi-site operations.
✨Demonstrate Leadership Skills
This role requires strong leadership experience. Prepare examples of how you've led teams, managed performance, and driven operational excellence. Think about specific challenges you've faced and how you motivated your team to overcome them.
✨Understand Compliance Inside Out
Compliance is crucial in this position. Familiarise yourself with statutory compliance and risk management practices. Be prepared to discuss how you've ensured compliance in previous roles and how you would approach it in this new position.
✨Build Rapport with Stakeholders
Strong stakeholder management is key for this role. Think about how you've built relationships with clients and managed escalations effectively. Be ready to share strategies that have worked for you in the past, as well as how you plan to foster these relationships at Sodexo.
