At a Glance
- Tasks: Support managers with ER guidance and help resolve workplace issues.
- Company: Dynamic HR Services team focused on people and compliance.
- Benefits: 20+ perks including discounts, gym memberships, and 24/7 support.
- Other info: Inclusive workplace celebrating diversity and offering excellent career growth.
- Why this job: Make a real difference in employee experiences and workplace fairness.
- Qualifications: Experience in remote ER support and strong understanding of employment law.
The predicted salary is between 30000 - 30000 € per year.
We're looking for a confident and people focused Senior ER Advisor to join our ER Services team. If you enjoy helping managers navigate tricky situations, keeping things fair and compliant, and making a real difference to how people experience work, this role is for you.
You’ll be the go to expert for ER advice across a multi site operation, supporting managers remotely with clear, practical guidance on everything from investigations and grievances to absence, suspensions and TUPE. You’ll also play a key part in keeping our processes running smoothly and ensuring cases move at pace.
Key Responsibilities- Giving managers straightforward, compliant ER guidance on disciplinary, grievance, absence, investigations and general casework.
- Handling escalated queries from HR Services and logging everything accurately in the CSM system.
- Helping managers prepare for meetings, understand their responsibilities and follow the right process.
- Producing accurate invite and outcome letters, checking details with ER Specialists when needed.
- Supporting TUPE processes and working with the wider team to keep transfers on track.
- Facilitating mediation sessions to help resolve workplace issues.
- Keeping a close eye on suspension cases to minimise cost and ensure timely progress.
- Completing redundancy calculations and supporting the admin that goes with them.
- Staying up to date with employment law, policy changes and segment specific requirements.
- Pitching in with other HR Services teams during busy periods or project work.
- Maintaining secure, accurate records in line with data protection requirements.
- Experience providing remote ER support across multiple sites.
- Strong understanding of employment legislation and HR policies.
- The ability to juggle a high volume caseload while staying organised and calm.
- Clear, confident communication written and verbal.
- A practical, problem solving mindset and a customer focused approach.
- Solid Microsoft Office skills.
- Experience in a Shared Service or busy HR environment.
- Knowledge of HR systems like SAP HR or CRM.
- Experience working in unionised environments, including settlement agreements or Employment Tribunals.
- Some understanding of restructuring, mobilisation and TUPE.
- CIPD qualification (or working towards it).
We offer 20+ Sodexo benefits such as a Sodexo retirement plan, discounts to over 1,900 brands to shop online, a gym discount to maintain a healthy lifestyle, and a confidential 24/7 employee assistance programme providing independent support to overcome life’s obstacles, including emotional support, legal and financial advice.
Equal OpportunitiesWe’re all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Senior ER Advisor employer: Sodexo
Join our dynamic HR Services team in Salford as a Senior Employee Relations Advisor, where you will play a pivotal role in shaping a fair and compliant workplace. We pride ourselves on our inclusive culture, offering over 20 Sodexo benefits, including a retirement plan and gym discounts, alongside ample opportunities for professional growth and development. With a commitment to diversity and support for all employees, we ensure that everyone can thrive and contribute their best selves.
StudySmarter Expert Advice🤫
We think this is how you could land Senior ER Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who work in employee relations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common ER scenarios. Think about how you’d handle tricky situations and be ready to share your problem-solving skills. We want to see that you can keep things fair and compliant!
✨Tip Number 3
Show off your knowledge of employment law! Brush up on recent changes and be prepared to discuss how they impact employee relations. This will demonstrate your commitment to staying current in the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior ER Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Senior ER Advisor role. Highlight your experience in providing remote ER support and your understanding of employment legislation. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about employee relations and how you can make a difference at StudySmarter. Keep it clear, concise, and relevant to the job description.
Showcase Your Communication Skills:Since clear communication is key in this role, make sure your application reflects that. Use straightforward language and structure your documents well. We love seeing candidates who can communicate effectively right from the start!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Sodexo
✨Know Your ER Stuff
Brush up on your knowledge of employment legislation and HR policies. Be ready to discuss how you've applied this knowledge in previous roles, especially in remote support situations. This will show that you’re not just familiar with the theory but can also put it into practice.
✨Prepare for Real Scenarios
Think of specific examples from your past experiences where you’ve handled tricky employee relations issues. Whether it’s a grievance or a TUPE process, having these stories ready will help you demonstrate your problem-solving skills and practical approach.
✨Show Off Your Communication Skills
Since clear communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing complex topics in a straightforward way.
✨Stay Organised and Calm
The job involves juggling a high volume of cases, so be prepared to talk about how you manage your workload. Share strategies you use to stay organised and maintain composure under pressure, as this will highlight your ability to thrive in a busy HR environment.
