At a Glance
- Tasks: Provide expert ER advice and support managers in navigating workplace challenges.
- Company: Join a forward-thinking HR Services team focused on people and compliance.
- Benefits: Enjoy 20+ perks, including discounts, gym memberships, and 24/7 support.
- Other info: Inclusive workplace committed to diversity and equal opportunities.
- Why this job: Make a real difference in employee experiences while developing your HR skills.
- Qualifications: Experience in remote ER support and strong knowledge of employment legislation required.
The predicted salary is between 30000 - 30000 € per year.
We're looking for a confident and people focused Senior ER Advisor to join our ER Services team. If you enjoy helping managers navigate tricky situations, keeping things fair and compliant, and making a real difference to how people experience work, this role is for you. You’ll be the go to expert for ER advice across a multi site operation, supporting managers remotely with clear, practical guidance on everything from investigations and grievances to absence, suspensions and TUPE. You’ll also play a key part in keeping our processes running smoothly and ensuring cases move at pace.
Key Responsibilities
- Giving managers straightforward, compliant ER guidance on disciplinary, grievance, absence, investigations and general casework.
- Handling escalated queries from HR Services and logging everything accurately in the CSM system.
- Helping managers prepare for meetings, understand their responsibilities and follow the right process.
- Producing accurate invite and outcome letters, checking details with ER Specialists when needed.
- Supporting TUPE processes and working with the wider team to keep transfers on track.
- Facilitating mediation sessions to help resolve workplace issues.
- Keeping a close eye on suspension cases to minimise cost and ensure timely progress.
- Completing redundancy calculations and supporting the admin that goes with them.
- Staying up to date with employment law, policy changes and segment specific requirements.
- Pitching in with other HR Services teams during busy periods or project work.
- Maintaining secure, accurate records in line with data protection requirements.
Essential Skills
- Experience providing remote ER support across multiple sites.
- Strong understanding of employment legislation and HR policies.
- The ability to juggle a high volume caseload while staying organised and calm.
- Clear, confident communication written and verbal.
- A practical, problem solving mindset and a customer focused approach.
- Solid Microsoft Office skills.
Desirable
- Experience in a Shared Service or busy HR environment.
- Knowledge of HR systems like SAP HR or CRM.
- Experience working in unionised environments, including settlement agreements or Employment Tribunals.
- Some understanding of restructuring, mobilisation and TUPE.
- CIPD qualification (or working towards it).
Benefits
We offer 20+ Sodexo benefits such as a Sodexo retirement plan, discounts to over 1,900 brands to shop online, a gym discount to maintain a healthy lifestyle, and a confidential 24/7 employee assistance programme providing independent support to overcome life’s obstacles, including emotional support, legal and financial advice.
Equal Opportunities
We’re all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Senior ER Advisor in Salford employer: Sodexo
Join our dynamic HR Services team in Salford as a Senior Employee Relations Advisor, where you will play a pivotal role in shaping a fair and compliant workplace. We pride ourselves on our inclusive culture, offering over 20 Sodexo benefits, including a retirement plan and gym discounts, alongside ample opportunities for professional growth and development. With a commitment to diversity and support for underrepresented backgrounds, we ensure that every employee can thrive and contribute their best self.
StudySmarter Expert Advice🤫
We think this is how you could land Senior ER Advisor in Salford
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who work in employee relations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on common ER scenarios. Think about how you’d handle tricky situations and be ready to share your experiences. We want to see that problem-solving mindset in action!
✨Tip Number 3
Don’t forget to showcase your communication skills! Whether it’s in an interview or during networking, being clear and confident will help you stand out. Remember, you’re the expert they need!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles we have available, including the Senior ER Advisor position.
We think you need these skills to ace Senior ER Advisor in Salford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior ER Advisor role. Highlight your experience in providing remote ER support and your understanding of employment legislation, as these are key aspects we’re looking for.
Showcase Your Communication Skills:Since clear communication is crucial in this role, use your application to demonstrate your written communication skills. Keep it professional yet approachable, just like how we want our advisors to interact with managers.
Be Specific About Your Experience:When detailing your past roles, focus on specific examples that showcase your problem-solving mindset and ability to handle a high volume caseload. We love seeing how you’ve made a difference in previous positions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Sodexo
✨Know Your ER Stuff
Brush up on your knowledge of employment legislation and HR policies. Be ready to discuss how you've applied this knowledge in past roles, especially in remote support situations. This will show that you’re not just familiar with the theory but can also put it into practice.
✨Prepare for Real Scenarios
Think about specific cases you've handled, particularly those involving grievances or disciplinary actions. Prepare to share these examples during the interview, highlighting your problem-solving skills and how you kept things compliant and fair.
✨Showcase Your Communication Skills
Since clear communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing complex ER topics in a straightforward way.
✨Stay Organised and Calm
Demonstrate your ability to manage a high volume caseload by sharing strategies you use to stay organised. Discuss how you prioritise tasks and maintain calm under pressure, as this will resonate well with the hiring team looking for someone who can handle the demands of the role.
