At a Glance
- Tasks: Support safe and efficient custodial operations with high-quality administrative services.
- Company: Join the team at HMP Forest Bank, a key player in the UK justice system.
- Benefits: Starting salary of £25,429.95, rising after a year, plus a supportive work environment.
- Other info: Diverse workplace with opportunities for personal growth and community impact.
- Why this job: Make a real difference in a dynamic setting while developing your skills.
- Qualifications: Strong admin experience, IT skills, and attention to detail required.
The predicted salary is between 25429 - 25928 £ per year.
Working Hours: 40 hours per week
Location: HMP Forest Bank, Agecroft Road, Salford, M27 8FB
Closing Date: 10/06/2026
Job Category: Custodial Services UK Government - Justice
We are seeking a reliable and detail‑focused Custody Administrator Assistant to join the Custody Administration Team at HMP Forest Bank. This role plays a key part in supporting the day‑to‑day running of the prison by delivering high‑quality administrative services to custodial and operational teams. Working as part of a busy, multi‑tasked environment, you will help ensure resident records are accurately maintained, securely stored, and managed in line with information governance requirements.
Key responsibilities include:
- Providing general administrative support, including preparation and maintenance of files
- Managing filing systems, archiving, retention and secure destruction of resident records
- Handling telephone, face‑to‑face and written enquiries professionally
- Managing incoming post and correspondence with internal and external stakeholders
- Supporting the wider administration team with ad‑hoc duties as required
About you:
You will have strong administrative experience, sound IT skills (particularly Microsoft Word and Excel), and a good eye for detail. Organised and calm under pressure, you’ll communicate effectively, handle sensitive information with discretion, and demonstrate a commitment to accuracy, professionalism and personal development. If you enjoy working as part of a supportive team and want to contribute to the smooth and secure running of a custodial environment, we’d be keen to hear from you.
HMP Forest Bank serves the courts of Greater Manchester and maintains strong community links with a clear focus on resettlement. We provide quality‑of‑life services that support people to make positive changes, offering education, training and work‑ready skills to everyone in custody. Our support continues after release through partnerships that help individuals maintain recovery and lead law‑abiding lives. The prison includes 16 residential units, plus a healthcare centre, gym, library, workshops, visits hall, chaplaincy and kitchen.
We are an equal opportunities employer. We celebrate diversity and welcome applications from candidates from underrepresented backgrounds. We are a Disability Confident Leader employer and run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Custody Administration Assistant in Salford employer: Sodexo
HMP Forest Bank is an excellent employer, offering a supportive work culture that values diversity and inclusion. As a Custody Administration Assistant, you will benefit from a structured environment that prioritises personal development and career growth, while contributing to meaningful rehabilitation efforts within the community. With access to various facilities and a commitment to employee well-being, this role provides a rewarding opportunity to make a positive impact in the custodial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Custody Administration Assistant in Salford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at HMP Forest Bank on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. Think about how your skills in organisation and attention to detail can shine through. We want you to show them you’re the perfect fit!
✨Tip Number 3
Dress smartly and arrive early for your interview. First impressions matter, and being punctual shows you’re serious about the role. Plus, it gives you time to relax and gather your thoughts before the big moment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. We believe a little courtesy goes a long way!
We think you need these skills to ace Custody Administration Assistant in Salford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Custody Administration Assistant role. Highlight your administrative experience and any relevant skills, especially in IT and attention to detail. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working in custodial services and how your background makes you a great fit for HMP Forest Bank. Keep it professional but let your personality show through.
Showcase Your Skills:In your application, be sure to showcase your strong organisational skills and ability to handle sensitive information. We’re looking for someone who can stay calm under pressure, so give examples of how you've done this in past roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our values there.
How to prepare for a job interview at Sodexo
✨Know Your Role
Make sure you thoroughly understand the responsibilities of a Custody Administration Assistant. Familiarise yourself with the key tasks mentioned in the job description, such as managing resident records and providing administrative support. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Skills
Highlight your strong administrative experience and IT skills, especially with Microsoft Word and Excel. Prepare examples of how you've used these skills in previous roles to manage information accurately and efficiently. This will show that you're not just a good fit, but the right fit for the role.
✨Demonstrate Discretion and Professionalism
Since you'll be handling sensitive information, it's crucial to convey your understanding of confidentiality and professionalism. Be ready to discuss situations where you've had to manage sensitive data or communicate effectively under pressure, showcasing your ability to maintain discretion.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the challenges faced in the role, or the training opportunities available. This shows your genuine interest in the position and helps you assess if the environment at HMP Forest Bank aligns with your career goals.
