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For Companies At a Glance
- Tasks: Lead engaging communication for FM projects and ensure stakeholders are informed.
- Company: Join Sodexo, a global leader in improving Quality of Life services.
- Benefits: Competitive salary, 20+ perks, gym discounts, and 24/7 support.
- Why this job: Shape communication strategies and make a real impact in a diverse workplace.
- Qualifications: Experience in communications, especially in FM or technology projects.
- Other info: Inclusive culture with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
We're seeking an experienced and proactive FM Communications Lead to drive clear, consistent, and engaging communication across FM system and project initiatives. In this role, you'll shape communication strategies, support project delivery teams, and ensure stakeholders at all levels understand key updates, changes, and benefits related to FM and CAFM programmes.
Responsibilities
- Lead communication planning and delivery for FM and CAFM-related projects, ensuring messaging is clear, timely, and aligned with project objectives.
- Work closely with the FMi Leadership Team to ensure communication around deployments, roadmaps, and system changes is consistent and accessible.
- Develop communication materials including project updates, stakeholder briefings, newsletters, presentations, FAQs, and user-facing content.
- Support change management activities by creating communication plans that help users understand system changes, benefits, and impacts.
- Act as the central point of contact for FM project communications, ensuring alignment across DELIVERY, Deployment, Training, and Operational teams.
- Coordinate communication timelines to support project milestones, go-live activities, and mobilisation phases.
- Manage escalations related to communication gaps or misunderstandings, ensuring issues are addressed quickly and effectively.
- Maintain communication channels and ensure information is shared consistently across teams and segments.
- Support the creation and maintenance of knowledge-base content, user guides, and internal communication resources.
- Monitor communication effectiveness through feedback, engagement metrics, and stakeholder input, using insights to improve future communication strategies.
Qualifications
- Strong background in communications, ideally within FM, CAFM, or technology-driven project environments.
- Skilled in developing communication strategies for complex or technical projects.
- Experience supporting change management and translating technical information into clear, user-friendly messaging.
- Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels.
- Strong analytical and problem-solving skills, able to identify communication gaps and propose effective solutions.
- Adaptable and able to prioritise in a fast-paced environment, working independently when required.
- Strategic thinker with a growth mindset and a passion for improving communication processes.
- Able to work under pressure and meet tight deadlines while maintaining accuracy and quality.
- High attention to detail with a structured, organised approach to managing multiple communication streams.
- Experience supporting or coordinating FM system, deployment, or mobilisation projects is highly desirable.
About Sodexo and Equality, Diversity & Inclusion
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We're all about building a workplace for the future, and we believe in equal opportunities and celebrating diversity. We're an inclusive workplace where everyone is welcome, everyone can be natural, and the best versions of themselves. We recognise we're on a journey with regards to diversity and inclusion and would welcome applications from candidates from underrepresented backgrounds. We're a Disability Confident Leader employer and are committed to changing attitudes towards disability, making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Benefits
Competitive Salary depending on experience. Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, and a confidential 24/7 employee assistance programme providing independent support to overcome life's obstacles including emotional, legal, and financial advice.
Communications Lead - Fixed Term in Salford employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Lead - Fixed Term in Salford
✨Tip Number 1
Network like a pro! Reach out to your connections in the FM and CAFM sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its communication strategies. Think about how you can contribute to their goals and be ready to share your ideas. We want to see your passion for clear and engaging communication!
✨Tip Number 3
Showcase your skills with a portfolio! Create a collection of your best communication materials, like newsletters or presentations. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Communications Lead - Fixed Term in Salford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in communications, especially within FM or CAFM environments. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects you've worked on!
Showcase Your Communication Skills: Since this role is all about clear and engaging communication, use your application to demonstrate your writing prowess. Keep it concise, professional, and engaging – just like you would for a stakeholder briefing or project update!
Highlight Change Management Experience: If you've got experience in change management, make sure to mention it! We’re looking for someone who can help users understand system changes and benefits, so share any relevant examples that show how you’ve successfully navigated similar challenges.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Sodexo
✨Know Your Stuff
Before the interview, dive deep into the FM and CAFM systems. Familiarise yourself with their communication strategies and recent projects. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully communicated complex information in the past. Think about times when you created newsletters, presentations, or FAQs. Be ready to discuss how you tailored your messaging for different audiences.
✨Be a Problem Solver
Expect questions about handling communication gaps or misunderstandings. Prepare to share specific instances where you identified issues and proposed effective solutions. This will demonstrate your analytical skills and proactive approach.
✨Engage with the Interviewers
Don’t just wait for questions; engage with your interviewers. Ask them about their current communication challenges or how they measure communication effectiveness. This shows you're thinking strategically and are genuinely interested in improving their processes.
