Team Leader for Porters and Security - Queens Hospital Romford

Overview

Are you an experienced leader with a passion for delivering exceptional service in a healthcare environment? We\’re looking for a Porter and Security Team Leader to join our team at Queen Mary\’s Hospital.

We are an inclusive employer and welcome applications from diverse backgrounds. Sodexo operates in 55 countries, serving millions daily. This role is based at Queen Mary’s Hospital.

Responsibilities

• Lead and manage a team of porters and security staff to ensure a high-quality, responsive service.
• Oversee daily operations, including staff rotas, workload allocation, and quality control.
• Ensure safe and efficient transfer of patients, materials, and equipment across the hospital.
• Maintain compliance with health, safety, and security policies.
• Motivate and develop your team through effective communication, training, and performance management.

Qualifications

• Previous experience in portering or security within a hospital or similar environment.
• Strong leadership and organisational skills.
• Excellent communication and customer care abilities.
• Manual Handling training and a valid SIA licence.
• IT proficiency and ability to manage rotas and reports.
• Flexible, proactive, and able to respond quickly to operational needs.

Benefits / What we offer

• Competitive pay at 13.60 per hour.
• Full-time role with 37.5 hours per week.
• Opportunity to make a real difference in patient care and hospital operations.
• Training and development to support your career growth.