At a Glance
- Tasks: Lead a team to ensure exceptional cleanliness and patient care at Queen’s Hospital.
- Company: Join Sodexo, a global leader in improving quality of life.
- Benefits: Enjoy mental health support, discounts, and flexible work options.
- Why this job: Make a real impact on patient satisfaction and hygiene standards.
- Qualifications: Cleaning qualifications and strong leadership skills required.
- Other info: Dynamic environment with opportunities for growth and community involvement.
Location: Queen’s Hospital
Hours: 40 hours per week
Salary: £35,000 per annum
Are you passionate about delivering exceptional standards of cleanliness and patient care? We are looking for a Deputy Domestic Manager to join our team at Queen’s Hospital. This is a fantastic opportunity to play a key role in maintaining a safe, hygienic environment for patients, staff, and visitors.
About the Role
As Deputy Domestic Manager, you will:
- Support the Domestic Manager in leading a team of around 200 staff.
- Ensure compliance with National Specifications for Cleanliness and Trust policies.
- Deliver training and guidance to domestic assistants and supervisors.
- Drive high standards of hygiene and customer service across all areas.
- Monitor performance, implement improvements, and champion best practices.
- Contribute to achieving KPIs, budget targets, and patient satisfaction goals.
What We’re Looking For
- Recognized cleaning qualification (BICS, NVQ or equivalent).
- IOSH or NEBOSH certification.
- Strong leadership and people management skills.
- Experience managing large teams in a healthcare or similar environment.
- Excellent communication and organizational abilities.
- Ability to deliver practical training and manage change effectively.
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.
In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan.
- A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment.
- Competitive compensation.
- Full training and full protective uniform supplied.
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Deputy Domestic Manager in Romford employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Domestic Manager in Romford
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at Queen’s Hospital or similar places. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and hygiene standards. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your soft skills! During interviews, highlight your communication and organisational abilities. Share specific examples of how you've led teams and improved cleanliness standards in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the resources you need to prepare for the next steps in the process.
We think you need these skills to ace Deputy Domestic Manager in Romford
Some tips for your application 🫡
Show Your Passion: When you write your application, let your passion for cleanliness and patient care shine through. We want to see how much you care about creating a safe and hygienic environment for everyone at Queen’s Hospital.
Highlight Relevant Experience: Make sure to showcase your experience managing large teams in healthcare or similar settings. We’re looking for strong leadership skills, so share specific examples of how you've led teams to success in the past.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Use keywords from the listing, like 'compliance', 'training', and 'KPI achievement' to show we’re on the same page.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Sodexo
✨Know Your Stuff
Make sure you’re familiar with the National Specifications for Cleanliness and Trust policies. Brush up on your cleaning qualifications and any relevant certifications like IOSH or NEBOSH. Being able to discuss these in detail will show that you’re serious about the role.
✨Showcase Your Leadership Skills
As a Deputy Domestic Manager, you’ll be leading a large team. Prepare examples of how you’ve successfully managed teams in the past, especially in a healthcare setting. Think about specific challenges you faced and how you overcame them.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewers about their expectations for the role and team dynamics.
✨Demonstrate Your Commitment to Hygiene Standards
Be ready to discuss how you would drive high standards of hygiene and customer service. Share any experiences where you implemented improvements or championed best practices. This will highlight your proactive approach and dedication to patient care.