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- Tasks: Lead a vibrant catering team and ensure top-notch service at Nottingham Forest matches.
- Company: Join the iconic Nottingham Forest Football Club and be part of the action.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Why this job: Be at the heart of the game and create memorable experiences for fans.
- Qualifications: Strong communication skills and a friendly, professional attitude are essential.
- Other info: Great opportunity to develop leadership skills in a dynamic sports setting.
The predicted salary is between 24000 - 36000 £ per year.
Responsibilities
- Brief all your catering team prior to service.
- Complete stock sheets.
- Deal with customer complaints efficiently.
- Carry out stock checks at designated times.
- Monitor the service of all alcoholic beverages.
- Any other duty that is of a reasonable request.
Qualifications
- Excellent verbal communication skills.
- Being friendly yet professional.
- Being a team player with an ability to resolve conflict and take criticism.
- Good attention to detail and punctuality.
- Being proactive is key.
Benefits / Pay
- 13.55 per hour
- Flexible working – Matchday, Non-match day, evenings and weekends
- Casual Contract
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Retail Team Leader - Nottingham Forest Football Club employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Leader - Nottingham Forest Football Club
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Nottingham Forest Football Club. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since excellent verbal communication is key for this role, try rehearsing common interview questions with a friend or in front of a mirror. This will help you sound confident and friendly during your interview.
✨Tip Number 3
Show off your teamwork skills! Be ready to share examples of how you've worked well in a team before. Highlight any experiences where you resolved conflicts or helped others, as this will demonstrate your ability to be a team player.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply for the Retail Team Leader position. Just head over to our site, fill out the application, and let us know why you're the perfect fit for the role!
We think you need these skills to ace Retail Team Leader - Nottingham Forest Football Club
Some tips for your application 🫡
Show Off Your Communication Skills: Since excellent verbal communication is key for this role, make sure your application reflects that. Use clear and friendly language to showcase your ability to connect with others.
Highlight Your Team Spirit: We want to see that you're a team player! Share examples of how you've worked well in a team or resolved conflicts in the past. This will show us you can handle the dynamics of a busy catering environment.
Attention to Detail is Crucial: Make sure to demonstrate your attention to detail in your application. Whether it's through your formatting or the way you describe your experiences, we want to see that you take pride in your work.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Retail Team Leader position at Nottingham Forest Football Club.
How to prepare for a job interview at Sodexo
✨Know Your Team Dynamics
Before the interview, think about how you can lead a team effectively. Be ready to share examples of how you've briefed a team or resolved conflicts in the past. This will show that you understand the importance of teamwork and communication.
✨Showcase Your Customer Service Skills
Prepare to discuss specific instances where you've dealt with customer complaints. Highlight your ability to remain friendly yet professional, as this is crucial for the role. Practising responses to common customer service scenarios can help you feel more confident.
✨Demonstrate Attention to Detail
Since stock checks and completing stock sheets are part of the job, be prepared to talk about your organisational skills. You might want to mention any systems or methods you use to keep track of inventory, showing that you’re proactive and detail-oriented.
✨Be Ready for Situational Questions
Expect questions that assess your ability to handle various situations, like monitoring alcohol service or managing a busy shift. Think of examples from your past experiences that demonstrate your punctuality and proactive approach to challenges.
